Customer Retention Supervisor supervises a staff of customer service representatives that process orders, prepare correspondence, and fulfill needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Supervisor offers discounts or special deals as needed and within pre-established limits. May require a bachelor's degree in area of specialty. Additionally, Customer Retention Supervisor typically reports to a supervisor or manager. The Customer Retention Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Customer Retention Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
We are currently looking to fill multiple positions:
Job Details:
Must:
This is a field position, and you must be able to deal with customers and work well in a team environment. For more info or to schedule an interview, text "CANVASSER" TO 572-216-8300.
Job Types: Full-time, Part-time
Pay: $400.00 - $800.00 per week
Schedule:
Work Location: In person
0 Customer Retention Supervisor jobs found in York, PA area