Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Duties - Respond to customer inquiries. Contact and communicate with customers both on the phone and through email. Some face to face customer interaction will happen as well. Provide price quotations. Coordinate efforts with production and warehouse team. Track order progress. Organize shipping activities. Send out invoices.
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
Weekly day range:
Work Location: In person
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