Customer Segment Manager jobs in Bangor, ME
Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Segment Manager jobs
Customer Experience Manager
- Five Below Inc
-
Waterville, ME
FULL_TIME
- At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Customer Experience Manager do? Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people’s lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Leadership Trainer/Developer/Motivator Communication Emerging Skill - Planning/Time Management Ownership Commitment Accountability/Delegation/Follow up Sales Driver/Goal Oriented Professionalism RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Assists in staff scheduling Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.) Uses financial reporting to drive business opportunities Assists payroll process and ensures budget is in line with plan Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Five Below is an Equal Opportunity Employer. Position Type: Hourly BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting. Five Below is one of the fastest growing value retailers on the planet, offering high-quality products loved by tweens, teens and more, with extreme $1-$5 value, plus some incredible finds that go beyond $5. we know life is way better when you’re free to “let go & have fun” in an amazing experience filled with unlimited possibilities, which makes it easy to say “YES!” to the newest, coolest stuff across 8 awesome five below worlds: tech, create, play, candy, room, style, party, new & now. founded in 2002 and headquartered in Philadelphia, Pennsylvania, five below today has 1,400 stores in 43 states.
- 15 Days Ago
Customer Service Manager
- Legacy Capital Partners Maine - Wendy's
-
Orono, ME
FULL_TIME
- Location: 4 STILLWATER AVE, Orono, ME, 4474 WHY WENDY'SFamilies come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - ...
- 16 Days Ago
Customer Service Manager
- Legacy Capital Partners Maine - Wendy's
-
ELLSWORTH, ME
FULL_TIME
- Location: 187 HIGH STREET, ELLSWORTH, ME, 4605 WHY WENDY'SFamilies come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want...
- 16 Days Ago
Customer Service Manager
- Legacy Capital Partners Maine - Wendy's
-
Waterville, ME
FULL_TIME
- Location: 329 MAIN STREET, Waterville, ME, 4901 WHY WENDY'SFamilies come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you wan...
- 16 Days Ago
Customer Service Assistant Manager
- Hollywood Casino Bangor
-
Bangor, ME
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 18 Days Ago
Customer service manager
- Wendy's
-
Waterville, ME
FULL_TIME
- WHY WENDY'S Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a payche...
- 2 Months Ago
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0 Customer Segment Manager jobs found in Bangor, ME area
RN - CPCU Days - LOCALS ACCPETED
- TotalMed
-
Bangor, ME
- Must have 1.5 Years of Experiance We are seeking a Registered Nurse-Cardiac Progressive Care Unit for a travel assignmen...
- 4/24/2024 12:00:00 AM
Registered Nurse - Telemetry
- TotalMed
-
Bangor, ME
- We are seeking a Registered Nurse-Telemetry for a travel assignment in Bangor Maine.
- 4/24/2024 12:00:00 AM
Senior Project Assistant (Bangor, ME)
- Woodard & Curran
-
Bangor, ME
- Woodard & Curran is a national engineering, science, and operations firm with a simple vision for clean water, a safe en...
- 4/24/2024 12:00:00 AM
KFC Restaurant General Manager
- KFC
-
Bangor, ME
- Looking for a rewarding career in the fast-food industry? KBP Foods, a leading franchisee of KFC, is hiring a Restaurant...
- 4/24/2024 12:00:00 AM
Full & Part Time Retail Sales Associate
- Kohls
-
Bangor, ME
- Responsibilities Creates a friendly and welcoming environment by greeting and offering assistance to customers You are t...
- 4/24/2024 12:00:00 AM
Entrepreneurial, Technical Sales Manager: Industrial Heat Pumps
- Nyle Systems, LLC
-
Brewer, ME
- Company: Nyle is a growing, innovative company that develops, manufactures and sells heat pump driven, energy saving pro...
- 4/23/2024 12:00:00 AM
Grill Cook - Work Mon-Fri!
- Corporate Chefs
-
Bar Harbor, ME
- Grill Cook - Work Mon-Fri! Job Reference Number: 17706 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand...
- 4/22/2024 12:00:00 AM
Travel Surgical Technologist - $2,842 per week
- TRS Healthcare
-
Belfast, ME
- ARMStaffing is seeking a travel Surgical Technologist for a travel job in Belfast, Maine. Job Description & Requirements...
- 4/21/2024 12:00:00 AM
About Bangor, Maine
Bangor is located at 44°48′N 68°48′W / 44.8°N 68.8°W / 44.8; -68.8. According to the United States Census Bureau, the city has a total area of 34.59 square miles (89.59 km2), of which 34.26 square miles (88.73 km2) is land and 0.33 square miles (0.85 km2) is water.
A potential advantage that has always eluded exploitation is the city's location between the port city of Halifax, Nova Scotia, and the rest of Canada (as well as New York). As early as the 1870s, the city promoted a Halifax-to-New York railroad, via Bangor, as the quickest connection between North America and Europe (when combin...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$101,846 to $160,712
Bangor, Maine area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Customer Segment Manager do?
Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020