Customer Segment Manager jobs in Boca Raton, FL

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Success Manager
  • Homeland Language Services
  • Florida, NY FULL_TIME
  • We are looking for a Customer Success Manager!

    Role Overview: The Customer Success Manager will play a pivotal role in identifying key customers, analyzing their needs, and maximizing revenue and profitability. Responsibilities include managing key accounts, fostering long-term client relationships, suggesting solutions, encouraging product upgrades, resolving issues, and acting as a liaison between clients and internal teams. This role involves proactive business development, goal tracking, and collaboration with cross-functional teams.

    Essential Duties and Responsibilities:
    • Analyze budgets and prepare reports, forecasts, and business plans
    • Manage key accounts portfolio, fostering strong, long-term relationships
    • Propose solutions to meet client needs and encourage product upgrades
    • Handle complaints and problems effectively, acting as a liaison between clients and internal teams
    • Identify and approach potential strategic customers
    • Monitor sales performance metrics and contribute to sales goals achievement
    • Collaborate with various departments, including Sales, Marketing, and Procurement
    • Attend sales and marketing meetings, calls, and prepare RFP responses
    • Proactively learn about clients' industries, business needs, and cultures
    • Assist in creating training courses and educational materials
    • Improve onboarding processes to enhance customer experience
    Professional Qualifications and Experience:
    • 1-3 years of progressive sales experience within translation/interpretation services
    • Strong data and analytical skills
    • Professional writing skills for Proposals, RFPs, Quotes, and Customer Communication
    • People management and leadership skills
    • Proven work experience as a Customer Success Manager or similar role
    • Key account and sales management skills
    • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
    • Highly organized and able to multitask
    • Communications or Marketing degree is a plus
    • Proficiency in Sales CRM software; experience with Monday software is a plus
    Benefits:
    • Competitive base salary based on experience and a generous commission plan
    • Vacation Paid Time Off
    • U.S Holiday Paid Time Off
    • Sick Pay Time Off
    • Remote work option available anywhere in the U.S. or outside the U.S.
    Language Requirements: Fluent in written and spoken English.


    About us:

    Established 7 years ago, Homeland Language Services has been successfully providing high-quality interpreting and translating services worldwide. We have a large team with 500 professional interpreters and translators. They have solid experience and professional skills to serve our clients with the best language services in modern fast-paced global business. We offer interpretation and translation services in 100 languages for different industries.


    We invite you to follow the link to Homeland Language Services website to discover more about our company.


    We will be happy to welcome you to our team!

  • 21 Days Ago

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CUSTOMER SERVICE MANAGER
  • All Ways Caring HomeCare
  • LAKE WORTH, FL FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 23 Days Ago

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Customer Service Dispatch Manager
  • Warrior Service Company LLC
  • Palm Springs, FL FULL_TIME
  • Warrior Services is looking for a hands-on, roll-up-your-sleeve person as one of our Customer Service Managers for a world-class organization with national recognition. The position requires a positiv...
  • 4 Days Ago

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Customer Success Manager
  • Cendyn
  • Boca Raton, FL FULL_TIME
  • Job Purpose: The Customer Success Manager (CSM) has two primary responsibilities: monitor product usage and client activities in order to increase customer value and retention; monitor and support ad ...
  • 7 Days Ago

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Customer Experience Manager
  • The Related Companies, L.P.
  • Beach, FL FULL_TIME
  • ResponsibilitiesThe CX Manager is responsible for executing the Related Southeast customer experience strategy in our retail and commercial environment and ensuring its success - all in collaboration ...
  • 26 Days Ago

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Customer Success Manager
  • Modernizing Medicine, Inc.
  • Boca Raton, FL FULL_TIME
  • At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars! At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars! South Florida Business Journal, Busi...
  • 10 Days Ago

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0 Customer Segment Manager jobs found in Boca Raton, FL area

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Pediatric Field Care Manager, RN, LCSW, LPN
  • Humana Inc.
  • Boca Raton, FL
  • Become a part of our caring community and help us put health first The Pediatric Field Care Manager, Telephonic Nurse 2,...
  • 3/29/2024 12:00:00 AM

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Director, Lifecycle Management
  • Defenders
  • Boca Raton, FL
  • Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider ...
  • 3/29/2024 12:00:00 AM

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Project Manager-Retail Bank Construction
  • CB Richard Ellis
  • Boca Raton, FL
  • Project Manager-Retail Bank Construction Job ID 158814 Posted 13-Mar-2024 Service line GWS Segment Role type Full-time A...
  • 3/28/2024 12:00:00 AM

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Market Access Field Reimbursement Manager
  • ADMA BIOMANUFACTURING LLC
  • Boca Raton, FL
  • Job Details Level Management Job Location ADMA Biologics - Boca Raton, FL Remote Type Fully Remote Position Type Full Ti...
  • 3/28/2024 12:00:00 AM

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Director, Product Management
  • AmTrust Financial Services, Inc.
  • Boca Raton, FL
  • Overview This position is hybrid out of any AmTrust office. 3 days in office 2 days work from home. This position will d...
  • 3/27/2024 12:00:00 AM

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Sales Manager
  • Cogent Communications Group, Inc.
  • Boca Raton, FL
  • Sales Manager - Boca Raton, FL Company: Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ran...
  • 3/26/2024 12:00:00 AM

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Senior Data Engineer
  • FLEXSHOPPER LLC
  • Boca Raton, FL
  • Job Details Job Location Boca Raton - BOCA RATON, FL Position Type Full Time Description Company Overview: FlexShopper i...
  • 3/25/2024 12:00:00 AM

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Market Leader (Boca Raton R074)
  • Apple
  • Boca Raton, FL
  • As a Market Leader, you inspire teams to deliver experiences that build customer loyalty and guide the development of yo...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$104,341 to $164,661
Boca Raton, Florida area prices
were up 1.5% from a year ago

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There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
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Everyone would want to be the platinum segment manager.
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