Customer Segment Manager jobs in Evansville, IN

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Applied Industrial Technologies
  • Owensboro, KY FULL_TIME

  • Customer service professionals-don't pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations. Join our team at Applied Industrial Technologies! In partnership with more than 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative, efficient, and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. We are currently seeking an experienced Customer Service Manager to help us to maintain that commitment as we continue to grow.

    In this position, you will oversee day-to-day operations of one of our service centers while also providing leadership to our team of customer service specialists. This will allow you to showcase not only your administrative and project management skills, but also your coaching and mentoring capabilities. If you relish the idea of serving customers through everything, from hands-on operational duties, to salesmanship and team motivation efforts, and if you have the background we're looking for, we want to talk with you!

    Job Responsibilities

    As a Customer Service Manager, you will manage service center operations and support our customers and our service team pre-sale, point of sale, and post-sale. This is a multi-aspect role that encompasses both service management and leadership and coaching of our CSRs. This position reports directly to our General Manager.

    Your specific duties in this role will include:

    • Managing internal service center operations to meet/exceed P&L objectives
    • Championing the development of leadership competencies that drive individual and team goals
    • Meeting customer and shipment metrics, including time to fill, expediting orders, and quoting
    • Developing, implementing, and monitoring programs and activities related to product promotion and inside sales, office and warehouse functions, and customer service - as well measuring the results
    • Hiring, training, and developing service center personnel
    • Assisting account managers in the identification, acquisition, and retention of customers
    • Managing inventory, receivables, expenses, and profit/loss accounting
    • Reviewing and completing monthly reports as well as overseeing petty cash balancing
    • Ensuring that customer relations are maintained at a high level
    • Utilizing key metrics to evaluate and recommend best practices for operations
    • Managing vendor relationships
    • Creating a positive, dynamic, and fun work environment

    POSITION REQUIREMENTS

    As a Customer Service Manager, you must be a strong, motivational leader with strong administrative, project management, and mentoring abilities. You should also be highly detail-oriented with solid analytical and problem-solving skills. It is also important that you display excellent verbal and written communication, interpersonal, and negotiation skills as well as the ability to establish rapport and build solid relationships with service staff and a wide variety of customers.

    Specific qualifications for the role include:

    • 2 years of proven sales or customer service leadership experience in an industrial atmosphere or parts counter
    • High school diploma or GED
    • Solid understanding of financial and accounting concepts
    • Computer proficiency and the ability to quickly learn our ordering system
    • Industrial sales / distribution experience, preferred
    • Service center experience, preferred
    • ERP / SAP experience, a plus
    • Benefits

    #CB


    Applied Industrial Technologies (NYSE: AIT)is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

    If you need accommodation for any part of the employment process because of a disability, please send an email to hiring@applied.com or call 216-426-4389 to let us know the nature of your request.


    We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

     

  • 6 Days Ago

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Customer Care Sales Manager
  • UniTrust Financial Group
  • Evansville, IN FULL_TIME
  • Customer Care Sales Manager Location: Remote (Work From Home) Job Description: InsuraTec Services Group, a leading provider of financial services and insurance solutions, is seeking a motivated and cu...
  • 18 Days Ago

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Customer Service
  • Pizza Hut
  • MORGANFIELD, KY FULL_TIME
  • FullTime Customer Service Vacancy working for Pizza Hut at MORGANFIELD KY
  • 9 Days Ago

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Customer Service
  • Pizza Hut
  • Tell, IN FULL_TIME
  • Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
  • 9 Days Ago

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Strategic customer
  • Sunbelt Rentals
  • Owensboro, KY FULL_TIME
  • Location : Location : Location : Strategic Customer Representative in Owensboro, KY at Sunbelt Rentals Location : Experience : Not Specified Job Description Join Our Team! Sunbelt Rentals strives to b...
  • 11 Days Ago

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Customer coordinator
  • ProLift Toyota Material Handling
  • Evansville, IN FULL_TIME
  • Company Overview Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. ProLift Toyota Material Handling is more than a forklift di...
  • 11 Days Ago

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0 Customer Segment Manager jobs found in Evansville, IN area

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ACCOUNT MANAGER - EAST COAST/REMOTE
  • Berry Global
  • Evansville, IN
  • **Overview** **Berry Global** headquartered in Evansville, Indiana, is committed to its mission of Always Advancing to P...
  • 3/19/2024 12:00:00 AM

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Machinist (B)
  • BuildSubmarines.com
  • Evansville, IN
  • Machinist (B) Take your next career step at ABB with a global team that is energizing the transformation of society and ...
  • 3/18/2024 12:00:00 AM

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Product Development
  • SABIC Innovative Plastics US LLC
  • Mount Vernon, IN
  • Functional Form T&I Product Developer Position ID: 70262247 Org Unit: T&I Americas Location: Mt. Vernon, IN Chemistry th...
  • 3/18/2024 12:00:00 AM

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ACCOUNT MANAGER - EAST COAST/REMOTE
  • Berry Global, Inc
  • Evansville, IN
  • Overview: Berry Global headquartered in Evansville, Indiana, is committed to its mission of Always Advancing to Protect ...
  • 3/17/2024 12:00:00 AM

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Mechanic - Auto / Diesel / Forklift Technician
  • Crown Equipment
  • Evansville, IN
  • ** Mechanic - Auto / Diesel / Forklift Technician** Location: Evansville, IN, US, 47710 **Company Description:** Crown E...
  • 3/17/2024 12:00:00 AM

Evansville is a city and the county seat of Vanderburgh County, Indiana, United States. The population was 117,429 at the 2010 census, making it the state's third-most populous city after Indianapolis and Fort Wayne, the largest city in Southern Indiana, and the 232nd-most populous city in the United States. It is the commercial, medical, and cultural hub of Southwestern Indiana and the Illinois-Indiana-Kentucky tri-state area, home to over 911,000 people. The 38th parallel crosses the north side of the city and is marked on Interstate 69. Situated on an oxbow in the Ohio River, the city is of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$100,199 to $158,125
Evansville, Indiana area prices
were up 1.3% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020