Customer Segment Manager jobs in Fort Lauderdale, FL

Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and manage calendars
- Maintain office filing systems and organize documents
- Assist with event planning and coordination
- Provide excellent customer service to patients or clients
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as photocopying, scanning, and faxing

Experience:
- Previous experience as a receptionist or in a similar role is preferred
- Knowledge of medical terminology for medical receptionist positions
- Strong customer service skills with the ability to handle difficult situations professionally
- Proficient in using phone systems and handling multiple phone lines
- Excellent calendar management skills to schedule appointments effectively
- Familiarity with dental office procedures for dental receptionist positions
- Ability to maintain confidentiality and handle sensitive information with discretion
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational skills with attention to detail

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as requested by the employer.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person