Customer Segment Manager jobs in Great Falls, MT

SUMMARY:

Under limited supervision, the Industry Segment Specialist develops proposals and assesses customer needs in order to recommend appropriate products and services for his/her assigned segment of responsibility. May customize product in order to meet client requirements. Provides technical support to Motion branches as well as clients pre/post sale of the product and troubleshoots technical problems. Visits branches and clients in order to present/educate about technical products/services. Has working technical knowledge of all phases of the assigned industry.

JOB DUTIES:

• Prepares and conducts technical sales briefings for customer and company representatives.
• Researches customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
• Leads post-sale product configuration and designs custom solutions in accordance with customer specifications.
• Diagnoses malfunctions of complex devices/equipment/systems and directs/oversees repair work.
• Conducts technical user training and product briefings with customers, vendors, and company representatives.
• Mentors lower level employees.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE :

Typically requires a bachelor's degree in engineering or a related technical field and more than seven (7) years of related experience or the equivalent combination of education and experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Excellent analytical skills.
• Excellent written and verbal communication skills.

PHYSICAL DEMANDS:

Requires the ability to walk, climb and work in the industry environments as needed.

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY:

BUDGET RESPONSIBILITY: Yes

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.