Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Summary:
Excellent project management skills are required for this customer service-oriented position. The Customer Account Manager is supporting the lead Account Manager but also has contact between the client and Storr. The responsibility for helping manage assigned accounts is both tactical and strategic, encompassing all work from inception to collection of revenue.
Primary Duties and Responsibilities:
Customer Satisfaction Responsibilities:
Compliance will be measured by exception.
Supervisory Responsibilities:
Lead all involved team members to meet customer expectations.
Education and/or Experience:
Other skills:
Ability to use a scale, read installation plans, and use a tape measure. Working knowledge of NC Building Codes. Ability to work effectively in a team environment. Proven organizational and follow-through skills. Excellent communication and interpersonal skills. Proven leadership ability skills.
Physical Demands:
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0 Customer Segment Manager jobs found in Greensboro, NC area