Customer Segment Manager jobs in Los Angeles, CA

Company Overview
Millennium Space Systems, A Boeing Company delivers affordable, high-performance space systems for exacting customers. At Millennium, you will be part of a close-knit team working on exciting technological problems. We work in an open environment where ideas are shared across all disciplines, and there are ample opportunities for advancement based on excellence. Superstars are welcome.

At Millennium, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity, and inclusion are core values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Job Summary

As the Ground Segment Product Manager, you will be working to manage the ground segment portion of a variety of existing and new space missions. Your responsibilities will encompass the full mission life cycle: generating ground architecture concepts; writing requirements; schedule planning for development, integration and test (I&T), delivery, and sustainment. You will collaboratively manage the schedule, budget, and technical performance metrics of satellite ground segment deliverables for assigned control accounts. You will drive team execution for Ground Segment across multiple programs.
The position will require working with company and program management, multiple engineering teams, production, ATLO (Assembly, Test, and Launch Operations), and our Customers to deliver qualified ground segment components on time and on budget.

This position's internal job code is Project Engineer. Our team is currently hiring for levels 4.

Job Responsibilities

• Lead ground segment efforts as part of the company’s space mission program execution team with an emphasis on delivering ground software, integrating tools and hardware, as required
• Plan and perform ground integration activities, including ground software interface testing with simulations, physical hardware, and/or mission simulators
• Coordinate with technical leads to understand and prioritize technical scope
• Drive team execution (day to day) and execution of upcoming milestones
• Manage technical project scope, planning, proposals, cost estimates, schedules, cost performance, Estimates at Completion (EAC), Risk assessment throughout the program lifecycle
• Update program LRE (Latest Revised Estimate) planners, schedules, and provide Earned Value Management inputs, including variance analysis and corrective action planning
• Establish program Baselines
• Cost and Schedule performance on your represented Control Account(s)
• Track and update key ground segment TPMs (Technical Performance Metrics)
• Identify issues and risks early, proactively resolve issues that impede program progress, obtain assistance when needed to allow design staff to concentrate on their work products
• Track ground segment DRs (Discrepancy Reports) and work with respective engineering teams to close out any open DRs
• Status key ground segment deliverables to program management, customers, and other stakeholders
• Assist in internal company planning, proposals, and business strategies. You will work with company principal engineers and leaders to assess how we best leverage company capabilities to provide time efficient, cost-effective solutions for our customers.

Minimum Qualifications

• B.S. in Aerospace, Electrical, Software or Computer Engineering/Computer Science
• Experience with GOTS/COTS-based satellite mission control systems. This includes architecting large software systems spanning multiple disciplines and physical locations and designing software systems in response to evolving customer requirements
• Experience with MS Excel, Word, Project, and Powerpoint
• Experience leading engineering development teams and personnel
• Experience using tools and metrics in managing activities
• Familiarity with the Risk Management Framework and other US Government cybersecurity requirements for ground system architectures and software development
• Experience developing detailed schedules, requirements development, I&T plans, writing user documentation, and developing operational transition and sustainment plans
• Comfortable communicating technical details both verbally and in writing

Preferred Qualifications

• M.S. in Aerospace, Mechanical, Electrical, Computer Engineering/Computer Science and/or Program Management
• Demonstrated experience with CCSDS protocols and XTCE; ground software products like Neptune CGA
• Experience with iterative and agile software development, especially with Linux-based systems
• Familiarity with US Government ground systems and operational requirements and transitioning ground software from contractor to customer management
• Familiarity with distributed systems and real-time data processing
• Familiarity with user experience and user interface design
• Understanding of execution methodologies (waterfall, agile, etc) and the ability to tailor them based on program needs
• Demonstrate the ability to balance the needs of multiple programs and stakeholders in a resource and schedule constrained environment
• Ability to determine and proactively act on program execution trends
• Knowledge of satellite subsystems and components
• 3 or more years of experience with program execution leadership

Please note that the salary information shown below is a general guideline only of what is reasonably expected to be paid for the position. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay-Range

 Level 4: $122,400 - $180,000

Benefits and Perks
Millennium Space Systems offers a very competitive benefits package to include medical, dental, vision, and 401k plan.  Relocation assistance to Southern California can be provided.

Before applying, please note:
Millennium is DDTC-registered, ITAR-compliant Company. This position is located at a facility that requires special access. Applicants MUST be U.S. citizens and eligible for a security clearance. Additionally, applicants must be willing to apply for and maintain a security clearance. We are proud to be an Affirmative Action/Equal Opportunity Employer. We encourage veterans, disabled veterans and disabled individuals to apply for any open position for which they feel they are qualified.

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Mandatory Security Clearance and Access Process Disqualifying Criteria