Customer Segment Manager jobs in Monterey, CA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Experience Manager
  • Five Below Inc
  • Salinas, CA FULL_TIME
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Customer Experience Manager do? Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer: Put the customer first and make a difference in people’s lives Unleash Passion: Check your ego at the door and do what you say you will do Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible: Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Leadership Trainer/Developer/Motivator Communication Emerging Skill - Planning/Time Management Ownership Commitment Accountability/Delegation/Follow up Sales Driver/Goal Oriented Professionalism RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Assists in staff scheduling Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.) Uses financial reporting to drive business opportunities Assists payroll process and ensures budget is in line with plan Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 2 years of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure The starting pay for this position is $19.50 per hour. Pay may vary based on a number of factors, including but not limited to a candidate’s job-related knowledge, skills, and experience; educational background; and geographic location. Dependent on the position offered, benefits, bonus and incentive payments, and other forms of compensation may be provided as part of a total compensation package. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Five Below is an Equal Opportunity Employer. Position Type: Hourly BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting. Five Below is one of the fastest growing value retailers on the planet, offering high-quality products loved by tweens, teens and more, with extreme $1-$5 value, plus some incredible finds that go beyond $5. we know life is way better when you’re free to “let go & have fun” in an amazing experience filled with unlimited possibilities, which makes it easy to say “YES!” to the newest, coolest stuff across 8 awesome five below worlds: tech, create, play, candy, room, style, party, new & now. founded in 2002 and headquartered in Philadelphia, Pennsylvania, five below today has 1,400 stores in 43 states.
  • 2 Days Ago

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Assistant Manager, Customer Operations - Northridge - CA
  • Old Navy
  • Salinas, CA FULL_TIME
  • About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of t...
  • 1 Month Ago

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Customer Service
  • US Commander, Navy Installations
  • Monterey, CA FULL_TIME
  • Duties Performs a full range of services such as: assisting customers, taking special orders, providing layaway services, following up on delinquent payments, making refunds or adjustments, resolving ...
  • Just Posted

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Flexible Customer Service Associate
  • Hertz Local Edition
  • Monterey, CA FULL_TIME
  • Bloom into a new career with Hertz! Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and ...
  • 9 Days Ago

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Customer Service ( Remote work )
  • Path-Arc
  • Salinas, CA FULL_TIME
  • The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve ...
  • 10 Days Ago

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Customer Service Sales Coordinator
  • Monterey Mushrooms, LLC.
  • San Juan Bautista, CA FULL_TIME
  • " We don't just grow mushrooms; we grow and develop people too!" ~ Shah Kazemi ABOUT US: Amycel is the industry leader in mushroom genetics and spawn development that supports the gourmet, medicinal, ...
  • 11 Days Ago

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0 Customer Segment Manager jobs found in Monterey, CA area

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Travel Cath Lab Technologist - $3,353 per week
  • TRS Healthcare
  • Monterey, CA
  • ARMStaffing is seeking a travel Cath Lab Technologist for a travel job in Monterey, California. Job Description & Requir...
  • 3/18/2024 12:00:00 AM

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Travel Cath Lab Technologist - $3,337 per week
  • TRS Healthcare
  • Monterey, CA
  • ARMStaffing is seeking a travel Cath Lab Technologist for a travel job in Monterey, California. Job Description & Requir...
  • 3/18/2024 12:00:00 AM

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Commercial Construction Project Manager
  • Titan Plus Contracting Group
  • Prunedale, CA
  • Job Description Job Description (Must-Have Active Class B contractor license For California!) TPCG is actively seeking t...
  • 3/17/2024 12:00:00 AM

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Travel Nurse RN - Case Manager, Utilization Review - $3,801 per week
  • PRN Healthcare
  • Santa Cruz, CA
  • Medical Solutions is seeking a travel nurse RN Case Manager, Utilization Review for a travel nursing job in Santa Cruz, ...
  • 3/16/2024 12:00:00 AM

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Sales Representative, Property Management - Freedom/Watsonville CA
  • Sherwin-Williams
  • Freedom, CA
  • Sales Representatives initiate and manage relationships with customers and serve as the point of contact for the Company...
  • 3/14/2024 12:00:00 AM

Founded on June 3, 1770, Monterey (Spanish: Monterrey) was the capital of Alta California under both Spain and Mexico until 1850. Monterey hosted California's first theater, public building, public library, publicly funded school, printing press, and newspaper. Monterey was the only port of entry for taxable goods in California. In 1846, the U.S. flag was raised over the Customs House, and California became part of the United States after the Mexican–American War. The city is located in Monterey County in the U.S. state of California, on the southern edge of Monterey Bay on California's Cent...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$117,709 to $185,757
Monterey, California area prices
were up 2.5% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020