Customer Segment Manager jobs in Providence, RI

Eaton’s IS AER FED division is currently seeking a Customer Service Manager. This position will be located at our Rumford, RI facility.

This position is responsible for managing the site customer service team’s overall performance, including coaching, and assisting team members to drive customer service initiatives that maximize customer satisfaction, increase sales, reduce cycle time, reduce cost, and increase quality; cross functional collaboration with all functions to ensure optimum customer advocacy.

The expected annual salary range for this role is $91500.03 - $134200.04 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.