Customer Segment Manager jobs in Rockford, IL

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Blackhawk Moving & Storage
  • Sycamore, IL FULL_TIME
  • Customer Service Manager

    Full Time position in 340 South Ave Sycamore , 60178

    Blackhawk Moving & Storage is a small business in Sycamore, IL. We are customer-centric, supportive and demanding.

    Our work environment includes:

    • Work-from-home days

    Customer Service Manager

    Duties:

    • Set and accomplish department goals related to quality, accuracy, and efficiency
    • Motivate and support team members
    • Collaborate with other departments to streamline best practices, and share/receive feedback between departments.
    • Participate with Senior Management and HR in candidate searches, interviews, and decisions on new Customer Service team members
    • Present feedback and reports to team members & management
    • Develop solutions for escalated & distressed customers.
    • Contribute as part company’s Management Team
    • Create and maintain a positive experience for the customer
    • Provide complete and accurate information regarding service requirements, facilitating accurate estimates
    • Provide service to internal and external customers, responding quickly and accurately to requests for information
    • Assemble job paperwork for operations while providing a complete move plan with detailed descriptions of all services to be provided

    Requirements:

    • National Account & International relocation experience is preferred
    • Minimum of 2 years management experience
    • Polished written and verbal communication skills
    • Proficiency with Microsoft Office Programs
    • Ability to learn new business software and internet-based programs
    • College Degree and/or Business Management Training
    • Customer service, communication, teamwork, organization, planning, time management, dependability, excellent verbal and written communication skills
    • Must be able to interact cooperatively and professionally with customers and co-workers
    • Must have empathy and understanding with customers

    We offer competitive compensation and benefits packages. Join our team of dedicated professionals who are committed to providing exceptional customer service.

    To apply, please submit your resume and cover letter highlighting your relevant experience in customer service management.

    Job Type: Full-time

    Pay: $45,000.00 - $50,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to commute/relocate:

    • Sycamore, IL 60178: Reliably commute or planning to relocate before starting work (Required)

    Education:

    • High school or equivalent (Required)

    Experience:

    • Management: 1 year (Required)
    • Relocation Coordinator: 1 year (Preferred)

    Work Location: In person

    Hours

    40

    Salary (in USD)

    $45000 to 50000 Per Year

    Apply for Customer Service Manager
    • send Resumes to elih@blackhawkmoving.com

  • 10 Days Ago

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Manager of Customer Success
  • AccuLynx
  • Beloit, WI FULL_TIME
  • Company Overview: AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 15 years in the business and impressive year-over-year revenue gro...
  • 12 Days Ago

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Customer Service Manager
  • Lehan Drugs Inc
  • De Kalb, IL FULL_TIME
  • Lehan Drugs, Inc., a locally owned and trusted pharmacy and home medical supply company in Northern Illinois for over 75 years is currently seeking to hire a Respiratory Department Manager. The Respir...
  • 6 Days Ago

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Customer Experience Manager
  • Etnyre International
  • Oregon, IL OTHER
  • Job Details Job Location: Eastern Territory - Michigan Salary Range: Undisclosed Customer Experience ManagerEtnyre International is a growing, family-owned manufacturer of road maintenance, repair and...
  • 6 Days Ago

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Customer Manager Associate
  • Acosta Group
  • Hampshire, IL FULL_TIME
  • **Customer Manager Associate** **General Information** **Company:** ACO-US **Location:** HAMPSHIRE, Illinois, 60140 **Ref #:** 69364 **Function:** Merchandising **Employment Duration:** Full-time **Be...
  • 25 Days Ago

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Customer Experience Inside Sales Manager
  • Waldom Electronics
  • Rockford, IL FULL_TIME
  • To be a family that uses our collective superpowers to do significant good. This position is responsible for leading all team efforts while ensuring a balance between excellent customer service perfor...
  • 2 Months Ago

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0 Customer Segment Manager jobs found in Rockford, IL area

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Director, Information Security Consultant
  • Capital One
  • Rockford, IL
  • Center 1 (19052), United States of America, McLean, Virginia Director, Information Security Consultant At Capital One, y...
  • 3/19/2024 12:00:00 AM

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Financial Planning and Analysis Manager
  • The Judge Group
  • Rockford, IL
  • Our client is currently seeking a Financial Planning and Analysis Manager in Southern Wisconsin near Janesville/Beloit f...
  • 3/18/2024 12:00:00 AM

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Restoration Sales Executive
  • ServiceMaster DSI
  • Rockford, IL
  • Job Description Job Description We are the nation’s largest ServiceMaster franchise company and we have a location in Ro...
  • 3/17/2024 12:00:00 AM

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Petroleum Delivery - Conserv FS - DeKalb, IL
  • Growmark
  • Dekalb, IL
  • ** Petroleum Delivery - Conserv FS - DeKalb, IL** Conserv FS is a full-service agriculture cooperative offering high qua...
  • 3/17/2024 12:00:00 AM

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Regional Director - Advisory
  • Harrison Gray Search and Consulting LLC
  • Rockford, IL
  • Harrison Gray Search has partnered with a $25B independent registered investment advisory firm to find their next Region...
  • 3/16/2024 12:00:00 AM

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Purchasing Agent
  • Lyons Magnus LLC
  • Beloit, WI
  • Creativity, innovative thinking, and the manufacturing of top-quality products have put Lyons Magnus at the forefront of...
  • 3/15/2024 12:00:00 AM

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Supply Chain Manager Forest Grove Jobs Near Me
  • Careerbuilder
  • Oregon, IL
  • Supply Chain Manager Jobs in Forest Grove, OR - 67 Jobs All Supply Chain Manager Logistics Manager Purchasing Manager De...
  • 3/15/2024 12:00:00 AM

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Supervisor
  • Capstone Logistics, LLC
  • Janesville, WI
  • Shift: Compensation: Starting Range: $50,000.00 People want to work at Capstone because of our high-performance culture....
  • 3/15/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$104,400 to $164,755
Rockford, Illinois area prices
were up 1.3% from a year ago

Customer Segment Manager in Middlesex, NJ
There are many segments to choose from, but only a few that your specific customers fit into.
February 02, 2020
Customer Segment Manager in Fort Collins, CO
Segments help to forecast market interest for a product or service, while Personas help to understand the emotional and behavioral triggers behind individual customers within that market.
January 18, 2020
Customer Segment Manager in Biloxi, MS
Everyone would want to be the platinum segment manager.
January 15, 2020