Customer Segment Manager jobs in Tacoma, WA

Customer Segment Manager is responsible for all customer segment group research including extracting customer data and analyzing profiles to determine market segment requirements. Develops targeted product offerings or marketing campaigns based on customer profiles. Being a Customer Segment Manager provides information to sales and marketing teams to assist in the promotion of the organization's goods and/or services. Requires a bachelor's degree in area of specialty. Additionally, Customer Segment Manager typically reports to a head of a unit/department. The Customer Segment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Segment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Relations Support Photo (VASR)
  • Customer Engineering Services (CES) -cesservice
  • Federal Way, WA FULL_TIME
  • Join Our Team Today!

    For a limited time, we are offering $1000 sign-on bonuses!

    • Looking to kickstart a career in technical services?

    • Do you value independence in planning out your workday?

    • Hoping to find a company that values maintaining a work/life balance?

    • Like the idea of a Monday-Friday daytime job?

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work!

    What You’ll Do…

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday!

    The position is an entry-level, field service position that is critical to our business. You will provide support on multiple projects with a focus on merchandising, marketing promotions, equipment exchange, customer training, product and site aesthetics, and project-related services.

    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. You’ll be an important part of what works which includes:

    • Traveling to multiple customer locations on a daily basis

    • Interacting with customer’s employees, their management personnel, and their customers daily

    • Scheduling customer visits ensuring that projects and visit goals are completed timely

    • Assist customer with product promotion and support

    • Providing customer training as required

    • Performing basic equipment troubleshooting and software installation, removal, product and site aesthetics/cleaning, and project-related activities

    • Evaluating equipment condition

    • Utilizing a phone application ticketing system to record daily activities

    • Meeting established deadlines and reporting requirements associated with time reporting, expense reporting, credit card payments, and other areas as required


    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, customer support, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.


    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in retail, merchandising, field service, or customer service preferred
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to perform timely and accurate reporting
    • Ability to travel extensively (occasional overnight stays)
    • Possess basic computer, mobile device, and web-based applications skills
    • Understanding of iPhone and Google Workspace Suite (a plus)
    • Some technical aptitude
    • The ability to maintain excellent attendance and adherence to assigned work schedules
    • The ability to lift up to 50lbs

    Requirements:

    • High School Diploma or GED (formal training/technical school courses a plus)
    • Prior field maintenance experience (a plus)
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Satisfactory driving record. Motor Vehicle report will be reviewed


    Benefits


    Bene
    fits and Perks:

    • Company-paid vehicle provided

    • Comprehensive insurance offerings including Health, Dental, and Vision; Employee Assistance Program; 401(k) matching program

    • Company Provided Cell Phone

    • Company Credit Card

    • Paid ST/LT disability

    • Paid Life Insurance Policy

    • Paid Time Off

    • Early Payday Options
  • 26 Days Ago

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Service Technician, Compressor Technique - Auburn, WA
  • Atlas Copco Compressors LLC -North America Customer Center
  • Auburn, WA FULL_TIME
  • Service Technician, Compressor Technique - Auburn, WA Functional area: Service Country: United States City: Auburn, Washington Company name: Atlas Copco Compressors LLC Date of posting: Apr 5, 2024 Ou...
  • 1 Day Ago

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CUSTOMER SERVICE MANAGER (NE)
  • All Ways Caring HomeCare
  • TACOMA, WA FULL_TIME
  • Our Company All Ways Caring HomeCare Overview The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for...
  • 16 Days Ago

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Customer Success - Account Manager
  • AppleOne
  • Tacoma, WA FULL_TIME
  • We are the architects of professional futures, weaving together skills, aspirations for businesses. With a focus on innovation and customer satisfaction, we are committed to delivering exceptional res...
  • Just Posted

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Customer Service Manager
  • Wilcox Farms Inc.
  • Roy, WA FULL_TIME
  • Job Summary:The Customer Service Manager will be responsible for leading and managing the customer service team to ensure the overall success and satisfaction of our customers. You will play a strateg...
  • Just Posted

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Customer Service manager
  • Rairdon Auto Group
  • Auburn, WA OTHER
  • Job Details Job Location: Nissan of Auburn (NOA) - Auburn, WA Salary Range: Undisclosed DescriptionCUSTOMER SERVICE MANAGER (CSM) JOB DESCRIPTION: The CSM role is overseeing and managing the Customer ...
  • 1 Day Ago

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0 Customer Segment Manager jobs found in Tacoma, WA area

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Shift Leader, Hourly Team Member
  • Burger King
  • Tacoma, WA
  • Job Description Job Description Burger King Hiring: Hourly Team Member Positions: Shift Leader, Cook, Cashier, Customer ...
  • 4/26/2024 12:00:00 AM

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PT Supervisor
  • Lane Bryant
  • Lakewood, WA
  • Job Description Job Description ABOUT US Our founder, Lena Bryant didn't set out to change fashion forever, but that's e...
  • 4/25/2024 12:00:00 AM

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Survey Instrument Person
  • Mackay Sposito
  • Auburn, WA
  • Job Description Job Description MacKay Sposito is seeking a Survey Instrument Person to join the team. As the Survey Ins...
  • 4/25/2024 12:00:00 AM

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Director of Sales
  • Choice Hotels International Inc.
  • Tacoma, WA
  • locations Bloomington MN - Cambria Hotel Bloomington Mall of America Minneapolis Airporttime type Full timeposted on Pos...
  • 4/24/2024 12:00:00 AM

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Senior Financial Analyst/ Project Manager
  • Swire Shipping
  • Puyallup, WA
  • About Us For more than 150 years, Swire Shipping has helped customers worldwide achieve shipping and supply chain effici...
  • 4/24/2024 12:00:00 AM

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Maintenance Supervisor
  • Thyssenkrupp Materials Na
  • Auburn, WA
  • CompanyWith around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distribu...
  • 4/24/2024 12:00:00 AM

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Retail Grocery Supervisor - Inventory
  • WIS Inventory Solutions
  • University Place, WA
  • Job Posting: Retail Grocery Supervisor - Inventory Starting Wage From: $21.00 - $24.00 Part Time: Paid hours depend on y...
  • 4/23/2024 12:00:00 AM

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Senior Financial Analyst/ Project Manager
  • Swire Shipping
  • Puyallup, WA
  • About Us For more than 150 years, Swire Shipping has helped customers worldwide achieve shipping and supply chain effici...
  • 4/23/2024 12:00:00 AM

Tacoma (/təˈkoʊmə/ tə-KOH-mə) is a mid-sized urban port city and the county seat of Pierce County, Washington, United States. The city is on Washington's Puget Sound, 32 miles (51 km) southwest of Seattle (of which it is the largest satellite city), 31 miles (50 km) northeast of the state capital, Olympia, and 58 miles (93 km) northwest of Mount Rainier National Park. The population was 198,397, according to the 2010 census. Tacoma is the second-largest city in the Puget Sound area and the third largest in the state. Tacoma also serves as the center of business activity for the South Sound re...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Segment Manager jobs
$114,285 to $180,340
Tacoma, Washington area prices
were up 2.8% from a year ago

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