Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Salary : $16.00- $19.20
SUMMARY
Provides fast, friendly, helpful and efficient service to all Price Chopper customers. Responsible for stocking grocery products, unloading trucks and ensuring that the aisles of the store are kept neat and clean.
Responsible for meeting customer needs through providing well stocked and accurately priced merchandise to promote an optimal opportunity for sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Consistently work to provide fast, friendly, helpful and efficient customer service at all times. Responsible for smiling, making eye contact and thanking customer upon fulfilling customer's request.
Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Responsible for performing merchandising functions for the Grocery Department to include stocking product, pricing, signing, price changes and inventory checks.
Return excess merchandise to Back Room area per corporate guidelines. Responsible for unloading merchandise from trucks.
Stock products throughout the retail unit according to company procedures. Must follow all company standards regarding sanitation (i.
e. : floors, shelves, and back room area). May be required to process customer orders as business needs dictate. Retrieve shopping carts and return them to designated areas.
Control shrink through adherence to related policies and procedures. Perform other related duties as assigned by management and adhere to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age.
EDUCATION AND EXPERIENCE
PHYSICAL REQUIREMENTS
Bending Constant 5-8 HoursExposure to Cold Environment Occasional 1-3 HoursGrasping / Finger Movement & Dexterity- Left / Right Hands Constant 5-8 HoursLifting Constant 5-8 Hours up to 100lbsLifting Constant 5-8 Hours up to 50lbsPivoting Constant 5-8 HoursPushing / Pulling Constant 5-8 Hours up to 75lbsPushing / Pulling Occasional 1-3 Hours up to 2400lbsPushing / Pulling Occasional 1-3 Hours up to 10lbsSquatting / Kneeling Constant 5-8 HoursStanding Constant 5-8 HoursWalking Constant 5-8 Hours
OTHER PHYSICAL REQUIREMENTS
EQUIPMENT USED
Price Chopper / Market 32 and Northeast Shared Services does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
We may also keep your information on file for further review should the location or hours not be a fit for either the store or your stated availability.
The disclosed compensation range for this position is applicable within the state the position resides. The actual base pay offered will consider internal equity and may also vary depending on the candidate’s job-related knowledge, skills, and experience among other factors.
The compensation range is one component of Price Chopper / Market 32 and Northeast Shared Services’ total compensation and benefits package, which includes, 401(k), 401(k) match, paid time off, comprehensive health benefits, and more.
Last updated : 2024-04-25
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