Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a Customer Service Associate / Cashier to join our team. This role involves providing exceptional customer service, processing transactions accurately, and promoting products to enhance the customer experience.
Duties:
- Greet customers and provide assistance with their purchases
- Operate cash registers and handle cash transactions with precision
- Process returns, exchanges, and refunds following company policies
- Maintain a clean and organized work area
- Recommend products based on customer needs and preferences
- Upsell additional items to increase sales revenue
- Answer customer inquiries and resolve issues promptly
Qualifications:
- Proven experience in customer service or retail sales
- Strong organizational skills to manage multiple tasks efficiently
- Proficiency in cash handling procedures and POS systems
- Excellent communication skills to interact effectively with customers
- Ability to upsell products and promote special offers
This position offers opportunities for career growth within the company. If you are passionate about delivering excellent customer service and enjoy working in a dynamic retail environment, we would love to have you on our team!
Job Type: Full-time
Pay: $9.50 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
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