Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
To Provide World Famous Friendly Customer Service to Customers, Team Members & Outside Vendors. Merchandising, Stocking, Rotating Product, Facing, Cashier, Bagging, and Cleaning,
Essential Job Functions:
Function 1 : Transport stock for storage in stock areas.
Function 2 : Keep store shelves fully stocked according to ordering system requirements. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Function 3 : Keep perishable merchandise rotated and pull out of date product as needed. Function 4 : Be observant and greet customers who come into the store.
Function 5 : Keep work area clean. Clean display cases, shelves, and aisles.
Function 6 : Answer customers' questions about merchandise and advise customers on merchandise selection.
Function 7 : Compare merchandise invoices to items actually received to ensure that shipments are correct.
Function 8 : Receive, open, unpack and issue sales floor merchandise.
Function 9 : Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
Function 10 : Take inventory or examine merchandise to identify items to be reordered or replenished.
Function 11 : Employees are expected to report to work on time as scheduled, in proper work attire, prepared for their full shift.
Function 12 : Abide by all company polices as stated in the employee handbook
Knowledge Skills Needed:
Provide a World Famous Friendly attitude to customers & team members.
Ability to follow written and verbal instructions.
Ability to count chance & balance cash drawer.
Ability to read case labels and shelf tags.
Ability to multi task & perform all tasks with a sense of urgency.
0 Customer Service Desk Clerk - Grocery Store jobs found in Chico, CA area