Customer Service Desk Clerk - Grocery Store jobs in Clearwater, FL

Under general supervision perform clerical work requiring application of various work methods, procedures, policies, practices and departmental functions related to the processing of documents and files.  Career Progression is available from Levels I through IV. For new hire initial placement, this position is historically filled at a Level I. In some cases, an applicant's knowledge, skills, abilities, and education may qualify him/her for consideration to start at a higher level at the discretion of the Clerk & Comptroller. Active teammates in this position have the opportunity to progress to higher levels.

• Provide customer assistance to individuals requesting non-technical information.
• Receive documents for filing; verify, classify, sort, and process according to departmental policies and procedures.
• Perform cashiering functions as needed.
• Provide courteous, professional customer service.
• Generate correspondence, notices and reports according to established policies, practices of assigned area.
• Conduct research of records/files for information, redacting, retentions, or destruction related to assigned area.
• Scan/image and index documents according to departmental procedures.
• Prepare meeting agendas or packets of related information.
• Will attend meetings and take minutes. Some meetings will require an adjustment to normal work hours to attend early morning or evening meetings. Travel between New Port Richey and Dade City is required as needed.
• Perform other duties as required.

Verifiable, related work experience may be substituted in lieu of postsecondary educational requirements if a candidate is otherwise qualified for the position. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Substitution of postsecondary educational requirements is authorized as follows:

• Graduation from high school or possession of an accredited equivalency diploma AND the ability to pass skills tests such as typing, spelling, grammar, and math, OR;
• Graduation from high school or possession of an accredited equivalency diploma AND one (1) year of clerical experience preferably with a government entity AND the ability to pass skills tests such as typing, spelling, grammar, and math within one (1 ) year 

EEOC Statement

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.