Customer Service Desk Clerk - Grocery Store jobs in Laramie, WY

Motel 8 - Laramie is hiring for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. This position works the hours of 3pm to 11pm pm every Friday, Saturday, Sunday, and Monday. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Maintain updated records of bookings and payments

Skills

• Basic computer knowledge
• Must be prepared to work Friday, Saturday, Sunday, and Monday shifts every week
• Customer service attitude
• Excellent communication and organizational skills
• Prior front desk or office experience a plus, but we are willing to train the right candidate

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Expected hours: 32 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Every weekend

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Relocate:

• Laramie, WY 82070: Relocate before starting work (Required)

Work Location: In person