Customer Service Desk Clerk - Grocery Store jobs in Richland, WA

Company Name:Fred Meyer
Position Type:Employee
FLSA Status:Non-Exempt
Minimum Pay Range:
Maximum Pay Range:

Essential Job Functions:

• Grocery Clerk (Overnight) is responsible for breaking down pallets and moving product from backroom to supermarket floor
• Overnight Grocery Team Member is responsible for replenishing product throughout the store overnight
• Report product ordering/shipping discrepancies to the department manager
• Overnight Grocery Clerk stays current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Grocery Clerk (Overnight) is to ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Overnight Grocery Team Member should display a positive attitude
• Promote trust and respect among associates
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Experience:

• Any retail work experience

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits:

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits:

• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Associate discounts

Growth and Development Benefits:

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West

States: Washington
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