Customer Service Desk Clerk - Grocery Store jobs in Santa Rosa, CA

Handle cash, credit, or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, refunds, or tickets
Redeem stamps and coupons
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products, and introduce new ones
Resolve customer complaints, guide them, and provide relevant information
Cleaning entire register to prevent Covid 19.Sanitize all tools before transactions as needed. Clean as you go
Bag items carefully-Cold items together, non food items together
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Keep reports of transactions
Process returns and check to see if items are damaged
Answer customers' questions and get a manager if answer doesn't solve the issue
Bag, box, or wrap packages
Provide excellent customer service to ensure satisfaction
Basic Math
Interpersonal Communication/Written and Verbal Communication
Time Management
Product Knowledge
Telephone Etiquette
Strong Customer Service Skills
Dispute resolution
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Point of Sale Systems (POS)
Positive Attitude
Punctuality
Loss Prevention Techniques
Multitasking- refresh isles by zoneing product,watering floral, daily opening/closing duties

Maintain Grocery isles by stocking and zoning products and checking for dates then pricing isles

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 8 – 40 per week

Benefits:

• 401(k)
• 401(k) matching

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Relocate:

• Ukiah, CA 95482: Relocate before starting work (Required)

Work Location: In person