Customer Service Director jobs in Akron, OH

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Office-Customer Service Associate-Data Entry
  • Brookside Lawn Service Inc.
  • Medina, OH FULL_TIME
  • We are seeking a detail-oriented and organized individual to join our team as a Customer Service/Data Entry Clerk. In this role, you will be responsible for providing excellent customer service and accurately entering data into our systems. This is a great opportunity for someone who enjoys working in a fast-paced office environment and has strong administrative skills.

    Duties:
    - Provide exceptional customer service by responding to inquiries and resolving issues promptly and professionally
    - Accurately enter customer information, and other data into our database
    - Assist with general clerical tasks such as filing, scanning, and organizing documents
    - Collaborate with other team members to ensure efficient workflow and customer satisfaction

    Qualifications:
    - High school diploma or equivalent required
    - Strong attention to detail and ability to maintain accuracy while entering data
    - Excellent organizational and time management skills
    - Previous experience in a customer service or data entry role is preferred
    - Ability to type at least 40 words per minute

    Benefits:

    • Medical, Dental
    • Vision Insurance
    • Life insurance
    • 401K matching
    • Paid Time Off

    Join our team and enjoy a supportive work environment, competitive pay, and opportunities for career growth. Apply today to become part of our dedicated team of professionals.

    Job Type: Full-time

    Pay: From $15.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • Day shift
    • Overtime

    Ability to Relocate:

    • Medina, OH 44256: Relocate before starting work (Required)

    Work Location: In person

  • 2 Days Ago

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Customer service
  • American Red Cross
  • Wadsworth, OH FULL_TIME
  • Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spiri...
  • 21 Days Ago

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Customer Service
  • Great Work! Employment Services
  • Streetsboro, OH FULL_TIME
  • Job Overview:We are seeking a highly motivated and customer-focused individual to join our fun team! As a Customer Service Representative, you will be responsible for providing exceptional service to ...
  • 1 Day Ago

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Customer Service
  • Staffinders Inc
  • Akron, OH FULL_TIME
  • We are looking for hardworking individuals to fill our clients immediate openings in their Entry Level Customer Service Collections department. They will provide two weeks of training so no previous e...
  • 3 Days Ago

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Customer Service
  • Default Brand
  • Tallmadge, OH FULL_TIME
  • Overview The Customer Service Representative serves a key role in our relationship with our customers by acting as the first point of contact for all Parts and Service sales and informational needs. I...
  • 9 Days Ago

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Customer Service
  • Total Security, LLC
  • Cuyahoga Falls, OH FULL_TIME
  • Hiring ImmediatelyPaid Weekly - Direct Deposit Join A Rewarding & Fun Environment Position in Customer Service With Total Security, LLC Total Security, LLC is growing, and we are looking for the right...
  • 14 Days Ago

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0 Customer Service Director jobs found in Akron, OH area

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Director Global Marketing Communications
  • Supply Technologies
  • Cleveland, OH
  • We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and mana...
  • 4/25/2024 12:00:00 AM

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Customer Service Supervisor
  • Sealed Air Corporation
  • Streetsboro, OH
  • SEE designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e...
  • 4/24/2024 12:00:00 AM

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Survey Project Manager
  • The Kleingers Group
  • Uniontown, OH
  • Job Description Job Description The Kleingers Group is looking for a licensed Professional Surveyor to serve as a Projec...
  • 4/24/2024 12:00:00 AM

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Account Manager
  • Beckett Thermal Solutions
  • North Ridgeville, OH
  • Beckett Thermal Solutions is currently looking for 2 Entry Level Account Managers to join our Account Management Team at...
  • 4/23/2024 12:00:00 AM

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Senior Manager of Product Development
  • B'laster Holdings
  • Cleveland, OH
  • Location: Valley View, Ohio(ONSITE) Reports To: Director of Marketing FLSA Status: Exempt, Full Time Prepared Date: Marc...
  • 4/23/2024 12:00:00 AM

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Senior Manager of Product Development
  • B'laster Holdings
  • Valley View, OH
  • Location: Valley View, Ohio (ONSITE) Reports To: Director of Marketing FLSA Status: Exempt, Full Time Prepared Date: Mar...
  • 4/22/2024 12:00:00 AM

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Director Global Marketing Communications
  • Supply Technologies
  • Mayfield Heights, OH
  • We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and mana...
  • 4/22/2024 12:00:00 AM

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Director of Pricing and Promotions - Remote
  • Eagle Foods, LLC
  • Cleveland, OH
  • Overview: At Eagle Foods we are builders. We are builders of brands, categories, and people. Eagle Foods enjoys a rich h...
  • 4/22/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$165,191 to $230,359
Akron, Ohio area prices
were up 1.6% from a year ago

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