Customer Service Director jobs in Anaheim, CA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Service Technician, Compressor Technique - Des Moines, IA 1
  • Atlas Copco Compressors LLC -North America Customer Center
  • Anaheim, CA FULL_TIME
  • Service Technician, Compressor Technique - Des Moines, IA 1
    Functional area: Service
    Country: United States
    City: Anaheim, CA
    Company name: Atlas Copco Compressors LLC
    Date of posting: Mar 14, 2024

    Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

    Join us on our journey for a better tomorrow.

    The Role

    To best serve our customers, we are increasing our presence within our field service area. This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

    * You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
    * You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
    * You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
    * You will completely fill out all service-related documentation including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
    * You will attend training at our Air Academy as well as train with Senior Service Technicians
    * You will promote and practice proper safety procedures and correct use of personal protective equipment
    * You will set, install, and pipe compressor systems as needed.
    * You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
    * You will be subject to random drug testing.

    What you can expect from us?

    * Flexible benefits plan including medical, dental, and vision.
    * Generous 401 (k) retirement plan match in addition to an automatic contribution.
    * Competitive paid time off and sick time
    * Life & Disability insurance
    * Paid training
    * Excellent paternal, adoption, and maternal leave
    * $32.00 - $42.90 *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible.

    What we expect of you?

    * You have a valid driver's license and are fluent in English.
    * A High School Diploma or equivalent
    * You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.

    * You have a basic understanding of mechanics and electrical theory.

    * You can use computers to complete work orders
    * You are customer-focused and take ownership of meeting the customer's needs.

    City
    Anaheim, CA

    Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can further develop your competencies daily. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible.

    Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.


    Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.

     

  • 11 Days Ago

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Customer Service
  • Company Confidential
  • Cerritos, CA FULL_TIME
  • Customer Service RepLocation: Cerritos, CAPay: $24/hr (DOE)If you have worked at Home Depot, Lowes, or any store or location where you assisted customers with remodeling recommendations, this is the j...
  • 19 Days Ago

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Customer Service
  • KFC
  • Yorba Linda, CA PART_TIME
  • JOB PURPOSE: “Make the Connection” by greeting and serving each guest courteously, quickly, and efficiently while adhering to procedures. This position is responsible to interact with guests/fellow te...
  • 20 Days Ago

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Customer Service
  • Suezs Insurance Services Inc
  • Anaheim, CA FULL_TIME
  • Job Description Job Description Part time Position Open (15-20 hours). Customer Service / Insurance Broker Assistant. Additional hours available during busy season. Pay : $16-$20 an hour $16-$20 an ho...
  • 21 Days Ago

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Customer Service
  • Unico Connections
  • Diamond, CA FULL_TIME
  • We are looking for a full-time, entry level employee who will provide sales and customer success to the organization. The Customer Care Associate will initiate contact with customers to provide them s...
  • Just Posted

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Customer Service
  • RC Furniture, Inc.
  • Industry, CA FULL_TIME
  • RC Furniture, a high-end furniture manufacturer in the City of Industry, has one full time position available for a Customer Service Representative. This position requires an experienced, organized an...
  • Just Posted

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0 Customer Service Director jobs found in Anaheim, CA area

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Managing Director/Director Client Services
  • CFO's Domain
  • Los Angeles, CA
  • Title: Managing Director / Director of Client Services Company: CFO’s Domain Location: Los Angeles Compensation Structur...
  • 3/28/2024 12:00:00 AM

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Director of Customer Service
  • Ardmore Home Design
  • City of Industry, CA
  • Job Description Job Description About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, e...
  • 3/28/2024 12:00:00 AM

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Director of Customer Relations
  • Good Tree Inc.
  • Los Angeles, CA
  • **Director of Customer Relations** * Los Angeles, CA * Full-Time * Sales * Director of Customer Relations Join our tech ...
  • 3/27/2024 12:00:00 AM

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Logistics Coordinator (LACHP)
  • Heluna Health
  • Los Angeles, CA
  • If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to yo...
  • 3/26/2024 12:00:00 AM

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Director of Customer Service
  • Pathnostics - A Diagnostics Solutions Company
  • Irvine, CA
  • **Director of Customer Service** ** Irvine, CA 1 week ago 35 applicants** ** Welcome back** Sign in to save **Director o...
  • 3/25/2024 12:00:00 AM

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Director of Customer Service
  • Bunzl Distribution NA
  • Compton, CA
  • ** Director of Customer Service** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA1901...
  • 3/25/2024 12:00:00 AM

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Customer Service Manager
  • The Judge Group
  • Ontario, CA
  • Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed fr...
  • 3/25/2024 12:00:00 AM

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Director of Customer Service
  • Ardmore Home Design, Inc.
  • City of Industry, CA
  • About Us Ardmore Home Design (AHD), founded in 2008, is a privately-owned, fast-paced, entrepreneurial company where we ...
  • 3/24/2024 12:00:00 AM

Anaheim (/ˈænəhaɪm/) is a city in Orange County, California, part of the Los Angeles metropolitan area. As of the 2010 United States Census, the city had a population of 336,265, making it the most populous city in Orange County and the 10th-most populous city in California. Anaheim is the second-largest city in Orange County in terms of land area, and is known for being the home of the Disneyland Resort, the Anaheim Convention Center, and two major sports teams: the Anaheim Ducks ice hockey club and the Los Angeles Angels baseball team. Anaheim was founded by fifty German families in 1857 and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$190,684 to $265,919
Anaheim, California area prices
were up 3.2% from a year ago

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