Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Larry's Livery & Funeral Coach Service is looking to hire a part time funeral director apprentice / assistant who can provide the ultimate caring experience to a family who have lost a member of their family. You will be interacting and working with other funeral home staff, coroners, medical examiners, law enforcement officials, nurses, and grieving families.
Funeral Director Apprentice / Assistant working with Larry's Livery and Funeral Coach Service would need to be comfortable with the following tasks and responsibilities while keeping a professional, accommodating and supportive customer service attitude while meeting and working with the public and co-workers.
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Work Location: In person
Job Type: Part-time
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Work Location: In person
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0 Customer Service Director jobs found in Appleton, WI area