Customer Service Director jobs in Asheville, NC

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is actively seeking an enthusiastic full-time Customer Service Representative to answer the phone, schedule appointments, and coordinate repair work. Do you enjoy working in a fast-paced, busy environment? Are you efficient and enthusiastic? Would you like to join a company that has a positive and uplifting culture? If so, please keep reading!

    This CSR position earns a competitive salary of $32,000 - $37,000/year. We also provide great benefits and perks, including health insurance and vacation time. If this sounds like the right office opportunity for you, apply today!

     

    ABOUT ENVIRONMENTAL CHIMNEY SERVICE

    As Western North Carolina's only 5-star service, we understand that the safety of our clients and their families includes protecting them from all potential dangers from fire and illnesses, especially those caused by dysfunctional chimney appliances. We offer a wide variety of services regarding new builds, maintenance, and repair. We take great pride in our work and strive to provide each of our clients with a chimney system that is environmentally safe!

    We are an employee-first company focusing on culture. We want our employees to succeed and thrive, so we ensure that our culture and environment are comfortable, productive, and supportive. Our team also receives great benefits and opportunities for advancement and growth.

     

    A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

    As a Customer Service Representative (CSR), you are the essential team member that interacts with our clients and ensures they have the best experience with us. You answer the phone, warmly greet customers, and find out what their needs are. Based on what you've learned, you schedule appointments for clients and make sure that repair work is properly coordinated. Your patience and professionalism keep our customers happy. You help around the office wherever else you can and keep your workspace clean. You feel good using your administrative and customer service skills to help keep our services running smoothly!

     

    QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

    • Ability to work in a fast-paced office

    Are you organized and detail-oriented? Do you have excellent communication skills, both in writing and verbally? Can you work well with others? Are you someone with a positive, can-do attitude? Do you manage your time efficiently? Can you follow instructions well? If so, consider applying to this office position today!

     

    ARE YOU READY TO JOIN OUR OFFICE TEAM?

    If you feel that you would be perfect as our Customer Service Representative (CSR), apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!

    Location: 28704

  • 29 Days Ago

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Customer Care Specialist
  • Terminix Service, Inc.
  • Brevard, NC FULL_TIME
  • Terminix Service, Inc. of Brevard NC is looking to hire asap a Customer Care Specialist. This job reports to the Brevard Branch office. All work is performed in person at our office in Brevard NC. App...
  • 12 Days Ago

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Customer Care Specialist - Brevard
  • Terminix Service, Inc.
  • Brevard, NC FULL_TIME
  • Terminix Service, Inc. of Brevard NC is looking to hire asap a Customer Care Specialist. This job reports to the Brevard Branch office. All work is performed in person at our office in Brevard NC. App...
  • 15 Days Ago

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Customer care specialist
  • Terminix Service, Inc.
  • Sylva, NC FULL_TIME
  • Terminix Service Inc h as the opportunity to add a member to the office team for a full time Customer Care Specialist. All work is performed in person at our office in Glenville NC. Apply for this job...
  • 26 Days Ago

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Customer Care Specialist - Cashiers
  • Terminix Service, Inc.
  • Sylva, NC FULL_TIME
  • Terminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work is performed in person at our office in Glenville NC. Apply for this job ...
  • 1 Month Ago

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Customer Service Representative
  • Circle K
  • Mills, NC FULL_TIME
  • Store 2709089: 3611 Boylston Hwy, Mills River, North Carolina 28759Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Rep...
  • 17 Days Ago

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0 Customer Service Director jobs found in Asheville, NC area

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Cluster Sales & Service Coordinator - Aloft & AC Marriott & Hotel Arras
  • McKibbon Hospitality
  • Asheville, NC
  • CLUSTER SALES AND SERVICE COORDINATOR Asheville Downtown: AC by Marriott, Aloft by Marriott, Hotel Arras by Kimpton As a...
  • 4/26/2024 12:00:00 AM

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OFFICE COORDINATOR
  • ResCare Community Living
  • Asheville, NC
  • Our Company: ResCare Community Living Overview: Are you the super-star multitasker type, strong in administration skills...
  • 4/26/2024 12:00:00 AM

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Caregiver - Bonus & Weekly Pay
  • LHC New
  • Asheville, NC
  • Summary We're hiring Caregivers to work 1:1 patient care in Asheville, NC | $500.00 Loyalty Bonus, Flexible Schedules, P...
  • 4/25/2024 12:00:00 AM

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Pool Deck Manager
  • JCC Association
  • Asheville, NC
  • Principal Responsibilities: POOL DECK MANAGER JOB DESCRIPTION Reports To: Aquatics Director Department: Aquatics Classif...
  • 4/24/2024 12:00:00 AM

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Automotive Finance Director
  • EasyCare
  • Asheville, NC
  • Job Description Automotive Finance Director We are currently seeking a qualified Automotive Finance & Insurance (F&I) Di...
  • 4/24/2024 12:00:00 AM

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ASPCA Veterinarian
  • Hiring Now!
  • Asheville, NC
  • Please make sure to attach your resume to complete your application. Summary: ASPCA Spay/Neuter Alliance (ASNA) is the p...
  • 4/23/2024 12:00:00 AM

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Veterinarian, ASNA Training
  • ASPCA
  • Asheville, NC
  • Please make sure to attach your resume to complete your application. Summary: ASPCA Spay/Neuter Alliance (ASNA) is the p...
  • 4/23/2024 12:00:00 AM

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Move-In/Marketing Coordinator
  • Ardenwoods Retirement Community
  • Arden, NC
  • Job Description Job Description ARDENWOODS RETIREMENT COMMUNITY IS HIRING! The Move-In / Marketing Coordinator works in ...
  • 4/22/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$157,317 to $219,379
Asheville, North Carolina area prices
were up 1.5% from a year ago

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