Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
We are seeking a Bilingual Staffing Assistant who is customer service oriented to work closely with a team of recruiters at our corporate office by assisting them with recruiting activities like high volume calls and building candidate relationships to support the daily function.
Location; Smyrna GA, Cumberland GA - 1 site
Schedule: Monday-Friday $14/hr - WEEKLY PAY
Job Duties:
Minimum Education and Experience:
#EDSNationwide
Knowledge, Skills, and Abilities:
Feel free to call us at (404) 596-7966 to schedule an interview
This is an entry-level position in which we offer full training, If you meet the requirements or wish to expand your current skills please submit your resume for immediate consideration.
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
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