Customer Service Director jobs in Athens, GA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

E
Bilingual Customer Service Representative
  • EDS Service Solutions
  • Smyrna, GA FULL_TIME
  • We are seeking a Bilingual Staffing Assistant who is customer service oriented to work closely with a team of recruiters at our corporate office by assisting them with recruiting activities like high volume calls and building candidate relationships to support the daily function.

    Location; Smyrna GA, Cumberland GA - 1 site

    Schedule: Monday-Friday $14/hr - WEEKLY PAY

    Job Duties:

    • Contact and schedule applicant interviews with the site Staffing Specialist
    • Completes screening and recruiting efforts for sites, as assigned
    • Communicate job responsibilities to candidates
    • Creates updates and maintains documents/logs and reports using ATS and Excel
    • Assisting in the coordination of other recruiting activities and events as needed

    Minimum Education and Experience:

    • High School Diploma or equivalent
    • Must be Bilingual in English/Spanish
    • Experience with MS Word, Excel, and PowerPoint

    #EDSNationwide

    Knowledge, Skills, and Abilities:

    • Able to handle high-volume calls
    • Attention to detail and organizational skills
    • Ability to keep and maintain confidential and secure records and information
    • Strong oral and written communication skills
    • Ability to work in a fast-paced, quickly changing environment
    • Must be at least 18 years old
    • Have a valid driver's license

    Feel free to call us at (404) 596-7966 to schedule an interview

    This is an entry-level position in which we offer full training, If you meet the requirements or wish to expand your current skills please submit your resume for immediate consideration.

    EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

  • Just Posted

A
Customer Service Representative
  • Apex Service Partners
  • Crawford, GA FULL_TIME
  • Overview Looking to TRADE up to a better opportunity? Jordan Air & Plumbing has an exciting opportunity for a Customer Service Representative. This position pays $15-118 per hour plus bonuses and ince...
  • 3 Days Ago

B
Dispatcher/Customer Service
  • Barrow Wrecker Service
  • Smyrna, GA FULL_TIME
  • Job Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative and Dispatcher. As a Customer Service Representative, you will be r...
  • 10 Days Ago

S
CSR - Customer Service Representative
  • Serv'All Plumbing & Rooter Service
  • Acworth, GA FULL_TIME
  • We are a small family owned and operated plumbing company serving the Atlanta area for over 29 years looking for a customer-oriented service representative/ dispatcher to join our growing team! Respon...
  • 24 Days Ago

M
PBS- Customer Service Representative
  • Metro Atlanta Ambulance Service
  • Marietta, GA FULL_TIME
  • TITLE: PBS - Customer Service Representative DEPARTMENT: Patient Business Services EXEMPTION STATUS: Non-Exempt SUPERVISED BY: Director-Patient Billing SUMMARY: The PBS Customer Service Representative...
  • 24 Days Ago

T
Inside Sales Representative 150k/year
  • The Customer Factory
  • Alpharetta, GA FULL_TIME
  • Legal Status: Inside USA: Salaried employee with bonuses, Outside USA: A contract is used where you would be a vendor. Reports To: Sales Manager Company & Job Purpose: As a company, we remove the burd...
  • 17 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Customer Service Director jobs found in Athens, GA area

E
Director of Marketing & Brand Strategy
  • Eagle Ranch
  • Flowery Branch, GA
  • Director of Marketing & Brand Strategy REPORTS TO: Executive Director EMPLOYMENT CLASSIFICATION: Full-time, 40 hours per...
  • 4/23/2024 12:00:00 AM

G
Outside Sales Manager
  • Globe Life Family Heritage Division
  • Athens, GA
  • Outside Sales Manager Globe Life Family Heritage Division Athens, Georgia, United States (Hybrid) Family Heritage is cur...
  • 4/23/2024 12:00:00 AM

G
Director of Sales - Graduate Athens
  • Graduate Hotels
  • Athens, GA
  • Graduate Hotels® is seeking a Director of Sales to join Graduate Athens and its brilliant team of hospitality enthusiast...
  • 4/23/2024 12:00:00 AM

C
Senior QA Engineer, CMS-Xumo
  • Comcast Corporation
  • Athens, GA
  • Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment a...
  • 4/22/2024 12:00:00 AM

C
Principal Cloud DevOps Engineer, CMS-Xumo
  • Comcast Corporation
  • Athens, GA
  • Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment a...
  • 4/22/2024 12:00:00 AM

E
Director of Marketing & Brand Strategy
  • Eagle Ranch
  • Flowery Branch, GA
  • Director of Marketing & Brand Strategy REPORTS TO:Executive Director EMPLOYMENT CLASSIFICATION:Full-time, 40 hours per w...
  • 4/21/2024 12:00:00 AM

U
Research Coordinator
  • University of Georgia
  • Athens, GA
  • Position Information Classification Title Public Service Professional AC FLSA Faculty Rank Public Service Assistant Cont...
  • 4/21/2024 12:00:00 AM

U
Business Consultant - Rome
  • University of Georgia
  • Athens, GA
  • Position Information Classification Title Public Service Professional AC FLSA Faculty Rank Open Rank Contract Type Fisca...
  • 4/19/2024 12:00:00 AM

Athens, officially Athens–Clarke County, is a consolidated city–county and college town in the U.S. state of Georgia. Athens lies about 70 mi (113 km) northeast of downtown Atlanta, a Global City and the cultural and economic center of the Atlanta metropolitan area, being in the top ten of the largest metropolitan areas in the nation. It is a component of the larger Atlanta–Athens–Clarke County–Sandy Springs Combined Statistical Area, a trading area. The University of Georgia, the state's flagship public university and a R1 research institution, is in the city and contributed to its initial gr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$166,389 to $232,030
Athens, Georgia area prices
were up 1.4% from a year ago

Customer Service Director in Davenport, IA
Our REAL Aluminium customer focus days take place here.
December 16, 2019
Customer Service Director in New London, CT
Compare the job duties, education, job growth, and pay of customer service representatives with similar occupations.
February 03, 2020
Customer Service Director in Columbus, GA
We talk about the REAL Aluminium concept, which completely de-mystifies the process of buying aluminium, and show customers the range in our showroom.
January 20, 2020