Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.
Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.
We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.
We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance.
You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!
Our opportunities provide a full suite of benefits including
Come join our team and make a difference in the lives of the people in your community!
Qualifications :
Pay Range
$ - $ per hour / DOE
Location :
Dedicated Dental - Valley
20300 Valley Blvd.
Suite A
Tehachapi, CA 93561, USA
Schedule : Part Time
Part Time
Tuesday, Thursday 1 Saturday per month.
Gentle Dental has the resources you need to achieve true personal and career success.
Last updated : 2024-04-29
Clear All
0 Customer Service Director jobs found in Bakersfield, CA area