Customer Service Director jobs in Bakersfield, CA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer service representative
  • InterDent Service Corporation
  • Tehachapi, CA FULL_TIME
  • At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.

    Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.

    We focus on a commitment to patient care, operational and clinical excellence, personal accountability, building relationships, and seeking out innovative and creative approaches to support our patients and teams.

    We are hiring immediately for full and part time positions in our dental offices and are seeking teammates who care, listen, and are motivated to help our patients and communities.

    At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance.

    You will successfully communicate financial planning and available options based on the proposed treatment. From the first appointment to the last, our Treatment Coordinators lead patients to a happy and healthy smile!

    Our opportunities provide a full suite of benefits including

    • Employee Assistance Program
    • 401k plan and deferred compensation plan
    • Referral Bonuses ($600-$2500 depending on role)

    Come join our team and make a difference in the lives of the people in your community!

    Qualifications :

    • Great Customer Service
    • A minimum of 1 to 2 years front office experience in a medical environment.
    • Computer literate a must (Denticon experience is a plus).
    • Bilingual Spanish
    • Previous experience presenting Treatment Plans and going over costs of services preferred
    • Multitasker in a fast pace environment

    Pay Range

    $ - $ per hour / DOE

    Location :

    Dedicated Dental - Valley

    20300 Valley Blvd.

    Suite A

    Tehachapi, CA 93561, USA

    Schedule : Part Time

    Part Time

    Tuesday, Thursday 1 Saturday per month.

    Gentle Dental has the resources you need to achieve true personal and career success.

    Last updated : 2024-04-29

  • 9 Days Ago

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Customer Advisor (Bakersfield)
  • Communication Service for the Deaf, Inc
  • Bakersfield, CA FULL_TIME
  • DescriptionSupports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard ...
  • 18 Days Ago

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Customer Service
  • Pizza Hut
  • TAFT, CA FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 1 Day Ago

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Customer service
  • Path-Arc
  • Earlimart, CA FULL_TIME
  • The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve ...
  • 4 Days Ago

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Customer service
  • Path-Arc
  • Delano, CA FULL_TIME
  • The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve ...
  • 4 Days Ago

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Customer service
  • Fud
  • Bakersfield, CA FULL_TIME
  • We are looking for a Customer Service Side Hustler to conceptualize and create engaging content for our freelancing and independent work community. As an Expert and Mentor, you will be responsible for...
  • 5 Days Ago

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0 Customer Service Director jobs found in Bakersfield, CA area

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Food Safety and Quality Supervisor
  • JSS Almonds
  • Bakersfield, CA
  • JSS Almonds and JSS Almonds Specialty Products is a fast growing processing, marketing and product development company i...
  • 5/10/2024 12:00:00 AM

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Director of Mental Health-Head of Service
  • Global Family Care Network
  • Bakersfield, CA
  • Global Family Care Network, Daughter Project Girls Home Bakersfield, CA, USA Organization Global Family Care Network is ...
  • 5/10/2024 12:00:00 AM

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Nurse Case Manager
  • Rehabilitation Care Coordination
  • Bakersfield, CA
  • Job Description Job Description What do our Nurse Case Managers do? A Nurse Case Manager is an advocate for the welfare ...
  • 5/10/2024 12:00:00 AM

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Director, Business Development (Pharma)
  • MMS
  • Bakersfield, CA
  • About MMS MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industrie...
  • 5/9/2024 12:00:00 AM

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Family Law Attorney
  • Greater Bakersfield Legal Assistance, Inc.
  • Bakersfield, CA
  • Greater Bakersfield Legal Assistance, Inc. (GBLA) is a 501(c)(3) nonprofit organization whose mission is “to promote soc...
  • 5/9/2024 12:00:00 AM

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Pharmacy Technician
  • Heritage Provider Network
  • Bakersfield, CA
  • Job Description Three 8-Hour Shifts Under the direction of the Director of Urgent Care and Procedures, this position is ...
  • 5/8/2024 12:00:00 AM

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Event Staff
  • Oilers Entertainment Group
  • Bakersfield, CA
  • Available Game Day Staff Positions Merchandise Associates- Merchandise Associates will act as a salesperson for the Bake...
  • 5/7/2024 12:00:00 AM

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Insurance Services Supervisor
  • Embark Behavioral Health
  • Bakersfield, CA
  • Overview: Insurance Services Supervisor Pay: $30.00 - $35.00 The Insurance Services Supervisor will oversee an Insurance...
  • 5/7/2024 12:00:00 AM

Bakersfield is a city in and the county seat of Kern County, California, United States. It covers about 151 sq mi (390 km2) near the southern end of the San Joaquin Valley and the Central Valley region. Bakersfield's population is around 380,000, making it the 9th-most populous city in California and the 52nd-most populous city in the nation. The Bakersfield–Delano Metropolitan Statistical Area, which includes all of Kern County, had a 2010 census population of 839,631, making it the 62nd-largest metropolitan area in the United States. The more built-up urban area that includes Bakersfield and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$182,110 to $253,952
Bakersfield, California area prices
were up 2.5% from a year ago

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