Customer Service Director jobs in Bossier City, LA
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Customer Service Director jobs
- Ring
-
Center, TX
FULL_TIME
-
They will be confident and organized and will know when and how to reach out for assistance. An Amazonian has a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns (Amazonians don’t pass the buck when it comes to customer issues).
Finally, an Amazonian is supremely internet savvy and has high technical aptitude when it comes to online tools and research.
Key job responsibilities
During Beta projects you will
- Assist testers who are encountering issues with new products and or features
- Identifying root-causes of tester issues, areas for improvement and providing valuable feedback to business and development teams
Outside of Beta projects you will
- Address customer concerns
- Provide a high level of support to customers
We are open to hiring candidates to work out of one of the following locations :
Virtual Location - FL Virtual Location - NC Virtual Location - NH Virtual Location - SC Virtual Location - TX
- Work a flexible schedule / shift / work area, including weekends, nights, and / or holidays
- Experience with Microsoft Office products and applications
- 2 years of customer service experience
- Bilingual
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit
Last updated : 2024-04-24
- Just Posted
- GREENWOOD ROAD,SUITE A,GREENWOOD,LA
-
Greenwood, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 9 Days Ago
- NORTH MAIN STREET,SUITE B,BLANCHARD,LA
-
Blanchard, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 9 Days Ago
- HURST ST,,CENTER,TX
-
Center, TX
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 9 Days Ago
- Arnold Family of Restaurants, LLC dba Pizza Hut
-
Blanchard, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 10 Days Ago
- WASHINGTON AVE,SUITE C,MANSFIELD,LA
-
Mansfield, LA
FULL_TIME
- Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
- 10 Days Ago
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- Bossier City, LA
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0 Customer Service Director jobs found in Bossier City, LA area
- LOUISIANA DOWNS INVESTMENT COMPANY LLC
-
Bossier City, LA
- Job Description Job Description JOB SUMMARY: Provide specialized technical problem solving and problem resolution skills...
- 4/26/2024 12:00:00 AM
- Elevate Human Capital
-
Shreveport, LA
- Job Description Job Description EHC is currently looking for a Nuclear Quality Manager in the Shreveport, LA area. Job D...
- 4/25/2024 12:00:00 AM
- Department Of The Treasury
-
Shreveport, LA
- Duties WHAT IS THE LBI - Large Business and InternationalDIVISION? A description of the business units can be found at: ...
- 4/24/2024 12:00:00 AM
- Department Of The Treasury
-
Shreveport, LA
- Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I)DIVISION? A description of the business units can be found at:...
- 4/24/2024 12:00:00 AM
- UHS
-
Shreveport, LA
- Responsibilities Brentwood Hospital is looking for a dynamic Director of Performance Improvement! If you have a desire t...
- 4/24/2024 12:00:00 AM
- Christus Health
-
Shreveport, LA
- Description Summary: Responsible to oversee daily operations of assigned areas. Assist the Patient Access Director in ma...
- 4/24/2024 12:00:00 AM
- BBA Aviation Plc.
-
Shreveport, LA
- Job ID 10149Date Posted 03/19/2024Location Shreveport, LouisianaCompany Signature Flight Support LLCJob Type Full timeJo...
- 4/24/2024 12:00:00 AM
- Aspire Partners USA
-
Shreveport, LA
- Aspire Partners seeks current or former Business Professionals, Executives, B2B Sales reps, Finance executives, CFOs, CO...
- 4/22/2024 12:00:00 AM
About Bossier City, Louisiana
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