Customer Service Director jobs in Detroit, MI

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

L
Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI!

    REQUIREMENTS :

    • No experience required. We are ready to train!
    • Must have a high school diploma or equivalent.
    • Be authorized to work in the United States.
    • Background check required.
    • Grit and Motivation
    • Team player, leadership and athletic backgrounds are all a plus

    At Luno Customer Acquisitions, all degrees are considered since we believe that people with a passion for learning and growing are the key to success in the business and marketing and sales world!

    You'll have the chance to learn and apply transferable business skills such as:

    * Client Relations and Customer service

    * Communication skills

    * Customer Support

    * Team Leadership and Trainee Management

    Here at Luno Customer Acquisitions, we are looking for candidates that will represent us with the same level of commitment that we would show them.

    We are looking for Customer Service and Support representatives that want to grow in a competitive work environment, excel past expectations and have a passion for growth. Responsibilities include customer service, sales, training, client relations, data entry and helping customers to understand the benefits from some of our top clients.

    All degrees and qualifications will be considered but a student-mentality and desire to learn are essential for those wanting to make the most of this opportunity.

    Customer Service, Retail or Sales experience is great background experience because you'll be working directly with customers during the initial stages. A competitive nature, leadership traits and the ability to work as a team are characteristics we value here.

    Understanding our clients' needs and meeting their expectations time and time again has helped Luno Customer Acquisitions gain a competitive advantage.

    Job Type: Full-time

    Experience level:

    • No experience needed
    • Under 1 year

    Shift:

    • Day shift

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Ability to Commute:

    • Detroit, MI 48228 (Preferred)

    Ability to Relocate:

    • Detroit, MI 48228: Relocate before starting work (Required)

    Work Location: In person

  • 6 Days Ago

L
Customer Service Representative
  • Luno Customer Acquisitions Inc.
  • Detroit, MI FULL_TIME
  • Customer service and support roles - immediate openings! We are located in Detroit, MI! REQUIREMENTS : No experience required. We are ready to train! Must have a high school diploma or equivalent. Be ...
  • 6 Days Ago

A
Director of Customer Service & Concierge
  • allegriavillage
  • Dearborn, MI FULL_TIME
  • Answers telephone and responds to emails in a friendly and professional manner Maintain high standard for service levels through training, in-servicing, and continuous monitoring Ensure the community ...
  • 19 Days Ago

A
Director of Customer Service & Concierge
  • Allegria Village
  • Dearborn, MI FULL_TIME
  • Answers telephone and responds to emails in a friendly and professional manner Maintain high standard for service levels through training, in-servicing, and continuous monitoring Ensure the community ...
  • 22 Days Ago

M
CMN Specialist, Customer Service
  • Medical Service Company
  • Troy, MI FULL_TIME
  • MEDICAL SERVICE COMPANY is a family owned and operated durable medical equipment and respiratory provider that's been in business for 70 years! MSC is a 12-Time recipient of the prestigious NorthCoast...
  • 20 Days Ago

K
Auto Repair Customer Service Representative
  • Kerners Auto Service
  • Utica, MI FULL_TIME
  • The Customer Servicer for the Kerner's Auto Service will be an integral part of day-to-day operations, retention, and growth of the company. Searching for the person who loves working with people and ...
  • Just Posted

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Director jobs found in Detroit, MI area

R
Sr. Director, Product Management - Coding
  • R1 RCM
  • Detroit, MI
  • Sr. Director, Product Management - Coding The Sr. Director of Product will be responsible for both strategic and tactica...
  • 4/25/2024 12:00:00 AM

C
Head of Marketing
  • Cosmetic Skin & Laser Center
  • Bloomfield Hills, MI
  • The Head of Marketing is a strategic leadership role responsible for overseeing all aspects of marketing activities with...
  • 4/25/2024 12:00:00 AM

S
Marketing Coordinator
  • Stardock
  • Plymouth, MI
  • Job Description Job Description Salary: Stardock is currently seeking a dynamic Marketing Coordinator to join our team. ...
  • 4/25/2024 12:00:00 AM

T
Product Manager
  • TechInsights
  • Detroit, MI
  • OUR STORY TechInsights is the information platform for the semiconductor industry. Regarded as the most trusted source o...
  • 4/24/2024 12:00:00 AM

A
Digital Marketing Director
  • Alliance Franchise Brands
  • Plymouth, MI
  • Alliance Franchise Brands is seeking a Digital Marketing Director. The person in this position will manage a team that d...
  • 4/24/2024 12:00:00 AM

H
Director, Product Management - Automotive Division
  • HARMAN International
  • Novi, MI
  • A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on m...
  • 4/22/2024 12:00:00 AM

A
Client Services Director
  • Amy Cell Talent
  • Troy, MI
  • Are you a teambuilder that thrives on delighting the customer and growing revenue? Keep reading! About Us E7 Solutions i...
  • 4/21/2024 12:00:00 AM

B
Area Director, Retail Marketing - Michigan
  • Bluegreen Vacations
  • Detroit, MI
  • Location: Location: Area Director, Retail Marketing - Michigan in Detroit, MI by Bluegreen Vacations **Location:** **Exp...
  • 4/21/2024 12:00:00 AM

Detroit (/dɪˈtrɔɪt/, locally also /ˈdiːtrɔɪt/; French: Détroit, lit. 'strait') is the largest and most populous city in the U.S. state of Michigan, the largest United States city on the United States–Canada border, and the seat of Wayne County. The municipality of Detroit had a 2017 estimated population of 673,104, making it the 23rd-most populous city in the United States. The metropolitan area, known as Metro Detroit, is home to 4.3 million people, making it the second-largest in the Midwest after the Chicago metropolitan area. Regarded as a major cultural center, Detroit is known for its co...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$172,552 to $240,624
Detroit, Michigan area prices
were up 1.2% from a year ago

Customer Service Director in Davenport, IA
Our REAL Aluminium customer focus days take place here.
December 16, 2019
Customer Service Director in New London, CT
Compare the job duties, education, job growth, and pay of customer service representatives with similar occupations.
February 03, 2020
Customer Service Director in Columbus, GA
We talk about the REAL Aluminium concept, which completely de-mystifies the process of buying aluminium, and show customers the range in our showroom.
January 20, 2020