Customer Service Director jobs in Fayetteville, NC

Job Title: Customer Service Representative (Inbound)

Location: Work from Anywhere

Position Type: Full-time or Part-time

Compensation: $11.00 to $22.00 per hour (Depending on Client)

About KLS Dispatching Service:

KLS Dispatching Service is a leading provider of customer care and technical support solutions. We specialize in delivering exceptional service to clients across various industries. Our commitment to excellence, innovation, and flexibility has made us a preferred partner for businesses seeking top-tier customer support.

Job Description:

We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. The scope of work outlined here pertains to providing customer service and technical support services, which may vary depending on the specific needs and requirements of each client being serviced. The primary objective is to deliver high-quality assistance to clients' customers through phone or chat support. In this role, you will have the opportunity to set your own schedule, providing flexibility for both full-time and part-time positions. You'll have the chance to work with various clients, each offering unique challenges and opportunities. Bilingual positions are also available for those fluent in multiple languages.

Key Responsibilities:

• Provide outstanding customer service via phone, chat, or email.
• Address customer inquiries, resolve issues, and offer solutions.
• Adapt to the needs and preferences of different clients.
• Set your own schedule to meet hourly commitments.
• Utilize resources and knowledge base to assist customers effectively.
• Maintain a high level of professionalism and customer satisfaction.

Qualifications:

• Prior customer service experience is preferred.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and adapt to different client requirements.
• Computer proficiency and the ability to navigate multiple systems.
• Bilingual candidates are encouraged to apply (English proficiency required)
• Must have computer or laptop (Windows 10 or 11) internet and USB headset.

Why Join KLS Dispatching Service:

• Competitive hourly rate, with the potential to earn up to $22.00 per hour (depending on the client).
• Flexible scheduling, allowing you to set your own hours.
• Diverse and inclusive work environment.
• Opportunity to work with reputable clients from various industries.
• Ongoing training and support to enhance your skills.
• Potential for career growth within the company.
• We offer many great perks, including free early access to your pay through Homebase.
• Be Your Own Boss
• Independent Contractor Opportunity / 1099

How to Apply:

If you are a customer-focused individual looking for a remote opportunity with flexibility and competitive compensation, we encourage you to apply. To be considered for this position, please submit your resume and a brief cover letter outlining your relevant experience.

If you are ready to start immediately, then contact a recruiter to schedule or get an on-the spot prescreening/interview today at (910)676-0117 or (252)315-4164.

How to Join the Virtual Job Fair:

If you have the required equipment (computer/laptop, USB headset, internet), customer service experience, and the drive to create your own success, we want to meet you! Join our Virtual Job Fair for a pre-screening / interview and a chance to be hired on the spot.

Hurry and participate in the virtual job fair promptly. Once the capacity limit is reached, joining will be unavailable until the next scheduled virtual job fair date, and the available slots fill rapidly!

Virtual Job Fair Date & Time

Date: Wednesday 01/10/2024

Time: 3:00 PM EST

Download Microsoft Team Meetings or Join on the Web !!!!!!

To access the Virtual Job Fair, copy and paste the link below. Enter meeting ID and passcode and take the first step towards a rewarding career:

https://teams.live.com/meet/9335707816788?p=Q7hVUXaIWUJBUBIo

Meeting ID: 933 570 781 678 8 

 Passcode: Qxqqtz 

Don't miss this opportunity to jumpstart your career and work on your terms. We look forward to meeting you and having you as part of our team! Qualified candidates will be signed on the spot and enrolled in the next available client training class. If you're ready for a new and exciting chapter in your career, we're here to support your journey. See you at the Virtual Job Fair!

At KLS Dispatching Service, we value diversity and are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Join us in providing exceptional customer service and making a positive impact in the world of remote work! We are looking forward to receiving your application. Thank you.