Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
We are currently seeking a qualified candidate to fill the full-time position of Sorority House Director.
This position requires the House Director to live in the house located in Fort Collins, Colorado.
The House Director is a representative of the chapter house and must possess superb managerial and communications skills and be comfortable working closely with collegiate members, alumnae, volunteers, staff and vendors/contractors. The House Director must remain focused during emergency situations and must also understand the need for discretion and maintaining confidentiality. Accessibility and approachability are a must while attention to detail and careful record-keeping are also important attributes.
House Director will perform occasional other job duties as assigned by the house corporation.
Required Qualifications:
Preferred Qualifications
Previous experience as a fraternity/sorority house director and/or working with college students.
Time Commitment and Benefits:
Phi Mu Fraternity is a women’s organization which provides personal and academic development, service to others, commitment to excellence and lifelong friendship through a shared tradition. Phi Mu promotes vibrant living, encouraging members to achieve their personal best.
Job Types: Full-time, Contract
Pay: From $50,000.00 per year
Ability to Relocate:
Work Location: In person
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0 Customer Service Director jobs found in Fort Collins, CO area