Customer Service Director jobs in Hopkinsville, KY

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • Long John Silver's / A&W
  • Paducah, KY FULL_TIME,PART_TIME
  • The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

    Why should you apply?

    • Free Meals during your shift
    • Flexible Scheduling
    • Fun Work Environment
    • Paid Training
    • Advancement Opportunities
    • Competitive Pay
    • GED/Scholarship Opportunities
    • Retail Discount Program to save $$$ at other retail establishments.
    • Referral Program available at Most Locations - ask for details.
    • Early Access to New Menu Items

    The successful Customer Service Crew Member is able to:

    • Greet and positively engage guests in the restaurant.
    • Accurately accept the guests’ orders and process payments.
    • Address and resolve all guest inquiries and concerns in a timely manner.
    • Maintain a safe, secure, and comfortable area for guests and team members.
    • Work well with our Delivery Partners
    • Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.

    The successful Food/Kitchen Service Crew Member is able to:

    • Answering questions about menu items and promotions
    • Prepare Ingredients and Menu Items
    • Restocking product and workstations
    • Using food preparation equipment including ovens, fryers, grills and various kitchen equipment
    • Maintaining a clean work environment by completing general clean tasks including wiping workstations, cleaning equipment, washing dishes, and sweeping and mopping floors

    Requirements:

    • Must be at least 16 years of age. No previous experience required.
    • Must have reliable transportation.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
    • Must be able to stand for long periods of time.
    • Must be able to lift up to 50 lbs. with assistance.
    • Must get along well with coworkers and guests through a positive and friendly demeanor.

    If you are looking for a delicious and fun opportunity to work in the food and beverage industry, Charter Foods is the place for you! Join our team and enjoy flexible scheduling, employee discounts, paid training, and the chance to advance your career. Apply now and become a part of our highly skilled and motivated crew!

    50 years ago we began our mission to bring great-tasting, sustainably-caught seafood to all the people who aren’t able to be near an ocean every day of their life. So from sea to delicious sea, we bring our bell-ringing quality, service and value to land every day. Fish Yeah!

  • 6 Days Ago

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Customer Service
  • Pizza Hut
  • RUSSELLVILLE, KY FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 24 Days Ago

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Customer Service
  • Pizza Hut
  • PRINCETON, KY FULL_TIME
  • Working at Pizza Hut® is about making hungry people happy. It’s about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling fa...
  • 26 Days Ago

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Customer Service
  • Royal Brass and Hose
  • Madisonville, KY FULL_TIME
  • About Royal Brass and Hose We distribute high-quality mobile equipment products like hydraulic and pneumatic parts, hoses, fittings, fasteners, adapters, and more. Our solutions, expertise and service...
  • 26 Days Ago

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Customer Service/Service Advisor
  • Boss Truck Shops, Inc
  • Madisonville, KY OTHER
  • Overview The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting custome...
  • 19 Days Ago

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CUSTOMER SERVICE/VENDOR COORDINATOR
  • AMERICAN QUILTER'S SOCIETY
  • Paducah, KY FULL_TIME
  • Job Summary: The American Quilters Society is seeking an enthusiastic employee with great customer service experience to fill a position as a Vendor Coordinator. The Vendor Coordinator will work along...
  • 17 Days Ago

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0 Customer Service Director jobs found in Hopkinsville, KY area

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HUMAN RESOURCES DIRECTOR
  • UHS
  • Hopkinsville, KY
  • Responsibilities Since 1987, Cumberland Hall has proudly provided mental health services to children, adolescents and ad...
  • 4/26/2024 12:00:00 AM

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Transcriptionist
  • Adecco Staffing, USA
  • Hopkinsville, KY
  • Adecco is assisting a local client in filling a Transcriptionist position in Hopkinsville, KY. Must have exceptional org...
  • 4/26/2024 12:00:00 AM

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Outreach and Communications Intern
  • Centerstone
  • Clarksville, TN
  • Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to d...
  • 4/26/2024 12:00:00 AM

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Systems Administrator
  • Montgomery County Government
  • Clarksville, TN
  • Job Title: Systems Administrator Reports to: Director Department: Information Technology FLSA Classification: Exempt Rev...
  • 4/26/2024 12:00:00 AM

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Office Manager
  • City of Clarksville, TN
  • Clarksville, TN
  • Salary : $64,863.00 - $74,831.00 Annually Location : REGIONAL PLANNING COMMISSION 329 Main Street Clarksville TN 37040 J...
  • 4/26/2024 12:00:00 AM

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Sales Manager
  • White
  • Hopkinsville, KY
  • We empower employees to create a better future by upholding safety standards, solving complex problems, continuous impro...
  • 4/22/2024 12:00:00 AM

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Financial Wellness Director
  • Fortera Credit Union
  • Clarksville, TN
  • Job Description POSITION PURPOSE The Financial Wellness Director plays a crucial role in Fortera's mission to passionate...
  • 4/22/2024 12:00:00 AM

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Cook - PRN Days | Clarksville Rehab
  • PAM Health
  • Clarksville, TN
  • ** Cook - PRN Days | Clarksville Rehab** **Job Category****:** Food Services **Requisition Number****:** COOKP016986 Sho...
  • 4/22/2024 12:00:00 AM

Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,577. Hopkinsville is located south of the center of Christian County at 36°51′17″N 87°29′20″W / 36.85472°N 87.48889°W / 36.85472; -87.48889 (36.854712, -87.488872). Madisonville is 35 miles (56 km) to the north, Russellville is 35 miles (56 km) to the east, Oak Grove is 15 miles to the south, and Clarksville, Tennessee, is 26 miles (42 km) to the south. According to the United States Census Bureau, Hopkinsville has a total area of 30.8 square m...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$154,064 to $214,843
Hopkinsville, Kentucky area prices
were up 1.2% from a year ago

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