Customer Service Director jobs in Kansas City, KS

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Customer Service Coordinator NEEDED!
  • Customer service floater
  • Overland Park, KS FULL_TIME
  • We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!

    Be part of one of the most important Technology Solutions brand in the U.S!

    $18 - $20 /hourly M-F Gas reimbursement

    Responsibilities:

    You'll be supporting the daily customer service operations at different sites per day for suplementing different customer service positions (Front Office, Clerk, Administrative assistant or receptionist). Assisting management with paperwork, shipping and receiving, copy, print, fax and ensuring field compliance with operational best practices. Will be driving personal vehicle (gas reimbursement provided)

    FULL TIME
    8 HOURS DAY SHIFT

    Benefits: Mileage reimbursement.
    Ricoh has one of the highest-paid time off (PTO) benefit plans! Apply and find out how much you could earn your first year on the Ricoh team.
    A selection of medical insurance.
    401K, HSA and FSA.
    Tuition assistance programs.

    GAS REIMBURSEMENT PROVIDED!

    Requirements:

    • 1 years of experience in office services or similar positions.
    • VALID DRIVER'S LICENSE AND WILLING TO USE PERSONAL VEHICLE
    • High school diploma or equivalent.

    Apply now!

    Job Type: Full-time

    Salary: $18.00 - $20.00 per hour

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Vision insurance

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday
    • No weekends

    Work setting:

    • In-person

    Application Question(s):

    • Does $20 per hour Mileage reimbursement meet your expectations?

    License/Certification:

    • driver's license and willing to use your personal vehicle (Required)

    Work Location: In person

  • 9 Days Ago

P
Customer Service Representative (FT)
  • Press-One Customer Care
  • Overland Park, KS FULL_TIME
  • About the Job Customer Service Representative- Full-Time Please help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable...
  • 8 Days Ago

P
Customer Service Representative - Call Center (FT)
  • Press-One Customer Care
  • Lenexa, KS FULL_TIME
  • Help us help customers manage their subscriptions. You’ll be answering phone calls from the comfort of your home. You’ll need a reliable internet connection, a newer model computer, a headset, and a d...
  • 23 Days Ago

M
Customer Service Representative
  • Multi Service Fuel Card
  • Overland Park, KS FULL_TIME
  • To be considered for this position, you must live in the KC Metro area. Multi Service Fuel Card, a wholly-owned subsidiary of Shell USA, is located in Overland Park, Kansas, and is looking for custome...
  • 2 Days Ago

S
Customer Service Specialist
  • Service Experts - Neal Harris
  • Overland Park, KS FULL_TIME
  • Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, sup...
  • 8 Days Ago

S
Asst Food Service Director
  • Summit Food Service
  • Gardner, KS FULL_TIME
  • Asst Food Service Director Job Reference Number: 17715 Employment Type: Full-Time, Onsite Segment: Corrections Brand: Summit State: Kansas (US-KS) The Role at a glance: We are looking to add an experi...
  • 25 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Customer Service Director jobs found in Kansas City, KS area

B
Product Specialist
  • Biocomposites
  • Kansas City, KS
  • Product Specialist - Kansas City, Kansas Biocomposites, Inc., a US company based in Wilmington, NC is a subsidiary of Bi...
  • 4/19/2024 12:00:00 AM

D
Marketing Director
  • Dr. Vince Clinical Research
  • Overland Park, KS
  • Company Description Dr. Vince Clinical Research (DVCR) is a full-service contract research organization (CRO) specializi...
  • 4/19/2024 12:00:00 AM

B
Client Marketing Manager-Remote
  • Bright Horizons
  • Kansas City, MO
  • Reporting to the Director, Client Engagement, the Manager, Client Marketing (CMM) plays a critical role in leading engag...
  • 4/18/2024 12:00:00 AM

U
Senior Growth Marketing Manager- Remote
  • UX Hires
  • Kansas City, MO
  • Senior Growth Marketing Manager- Remote Our client is simplifying the chaos of the events industry through powerful, eas...
  • 4/18/2024 12:00:00 AM

M
Client Service Representative - Kansas City
  • Marquee Event Group
  • Kansas City, MO
  • Find A Location Please enter a street, city, or ZIP code. ** Client Service Representative - Kansas City - Kansas City**...
  • 4/16/2024 12:00:00 AM

H
Brand Manager
  • Hiring Now!
  • Kansas City, MO
  • At Russell Stover not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of ...
  • 4/16/2024 12:00:00 AM

B
Client Marketing Manager-Remote
  • Bright Horizons
  • Kansas City, MO
  • Reporting to the Director, Client Engagement, the Manager, Client Marketing (CMM) plays a critical role in leading engag...
  • 4/16/2024 12:00:00 AM

B
Product Specialist
  • Biocomposites
  • Kansas City, KS
  • Product Specialist - Kansas City, Kansas Biocomposites, Inc., a US company based in Wilmington, NC is a subsidiary of Bi...
  • 4/16/2024 12:00:00 AM

Kansas City is the third-largest city in the State of Kansas, the county seat of Wyandotte County, and the third-largest city of the Kansas City metropolitan area. Kansas City, Kansas is abbreviated as "KCK" to differentiate it from Kansas City, Missouri, after which it is named. It is part of a consolidated city-county government known as the "Unified Government". Wyandotte County also includes the independent cities of Bonner Springs and Edwardsville. As of the 2010 census, the city had a population of 145,786 residents. It is situated at Kaw Point, which is the junction of the Missouri an...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$167,416 to $233,463
Kansas City, Kansas area prices
were up 1.7% from a year ago

Customer Service Director in Davenport, IA
Our REAL Aluminium customer focus days take place here.
December 16, 2019
Customer Service Director in New London, CT
Compare the job duties, education, job growth, and pay of customer service representatives with similar occupations.
February 03, 2020
Customer Service Director in Columbus, GA
We talk about the REAL Aluminium concept, which completely de-mystifies the process of buying aluminium, and show customers the range in our showroom.
January 20, 2020