Customer Service Director jobs in Killeen, TX
Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Customer Service Director jobs
- Sprinkles on Top Ice Cream Shop
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Harker Heights, TX
FULL_TIME
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Sprinkles on Top Ice Cream Shop is looking for part time candidates to join our team. We are a small, locally owned creamery located in Harker Heights. We make all of our own ice cream and have proudly served our community since 2019.
We are looking for a mature individual with great customer service and leadership potential with availability as early as 10am. Our ideal candidate is friendly, honest, self-driven, engaged, and a team player.
This is a part-time position with opportunities to promote into leadership roles in our company.
This job accepts tips.
Responsibilities-
*Greet customers *Provide exceptional customer service *Be knowledgeable about our menu and in-house made ice cream *Answer any questions the customers may have *Quickly prepare orders *Keep a clean work area
Qualifications-
*Must be able to take direction *Responsible ability to maintain scheduling commitments *Ability to problem solve quickly concerns customers may have *Must have reliable transportation
We are looking forward to hearing from you.Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.
About Sprinkles on Top Ice Cream Shop: Sprinkles on Top Ice Cream Shop is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Powered by Homebase. Free employee scheduling, time clock and hiring tools. - 1 Month Ago
- Uptown Liquor
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Copperas Cove, TX
PART_TIME,FULL_TIME
- Looking for an energetic person with a good customer service. Need to stock shelves and help customers. Experience in liquor sales is a plus. Serious enquirers only please text to 512-775-4191 or emai...
- 10 Days Ago
- Anomaly Squared
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Killeen, TX
FULL_TIME
- Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovat...
- 11 Days Ago
- Everyone Can Dance
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Harker Heights, TX
FULL_TIME
- Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledg...
- 11 Days Ago
- Ace Cash Express
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Killeen, TX
FULL_TIME
- WHY ACE? You build connections with customers, whether they visit our store one time or for several years to come. Instantly make a difference in someone’s life through one interaction by listening to...
- 11 Days Ago
- Pizza Hut - APP/HOT
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Copperas Cove, TX
FULL_TIME
- Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're a...
- 13 Days Ago
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0 Customer Service Director jobs found in Killeen, TX area
- Entegris
-
Round Rock, TX
- Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees ...
- 4/19/2024 12:00:00 AM
- Planet Fitness Inc.
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Killeen, TX
- Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! ...
- 4/19/2024 12:00:00 AM
- Aveanna
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Temple, TX
- Client Relations Director ApplyRefer a FriendBack Job Details Requisition #: 194436 Location: Temple, TX 76501 Category:...
- 4/18/2024 12:00:00 AM
- Aegis Therapies
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Killeen, TX
- **Director/Manager of Rehab / DOR** **Hours: Full-time** **Setting: Continuing Care Retirement Community / CCRC** **Loca...
- 4/18/2024 12:00:00 AM
- Planet Fitness Inc.
-
Harker Heights, TX
- Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! ...
- 4/18/2024 12:00:00 AM
- Amplify Professional Services
-
Temple, TX
- Job Description Job Description DIGITAL MARKETING ANALYST FTE Position - FOR IMMEDIATE HIRE! Location: Work-on site - Te...
- 4/16/2024 12:00:00 AM
- Amplify Professional Services
-
Temple, TX
- Job Description Job Description DIGITAL MARKETING ANALYST FTE Position - FOR IMMEDIATE HIRE! Location: Work-on site - Te...
- 4/16/2024 12:00:00 AM
- Entegris
-
Round Rock, TX
- Here at Entegris, we use advanced science to enable technologies that transform the world, and we are seeking employees ...
- 4/16/2024 12:00:00 AM
About Killeen, Texas
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