Customer Service Director jobs in Olympia, WA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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And customer service
  • Pizza Hut
  • Centralia, WA FULL_TIME
  • There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple...

    But the truth is, great pizza is made by great people.

    So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza.

    What we mean is you make Pizza Hut, Pizza Hut!

    You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way.

    But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.

    Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US!

    So, you do you! Let's celebrate it!

    • Competitive wages
    • Tips received from customers
    • Mileage and cell phone data reimbursement if you're delivering to customers
    • Next Day Pay" earned wage access - Don't wait for payday! Withdraw up to 40% of your earned wages the day after you've worked!
    • 401(k) program with Company match (after 1 year of service)
    • Employee meals and discounts - save on your favorite pizza and wings!
    • Pizza Hut Perks Program - savings on everyday purchases, including up to 23% off your monthly cell phone bill with AT&T!
    • Earn your GED for FREE through our GEDWorks program
    • Reduced-cost college tuition with Colorado Technical University (CTU) through our Life Unboxed EDU program
    • Employee Assistance Program - receive 3 FREE telephonic consultations for whatever life throws your way. Need financial advice?

    Struggling with your mental health? Coping with grief? We've got you covered!

    If you hit full-time status (30 hours average) over the course of a year, you become eligible for our full benefits package, including :

    • Medical, dental, and vision insurance
    • Disability Insurance
    • Life insurance
    • Accident and Critical Illness insurance
    • Accidental Death and Dismemberment Insurance
    • Telemedicine
    • And additional supplemental insurance coverage

    Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered!

    • Sick time accrual for all team members (PTO if you're located in Nevada)
    • 1-week vacation if you're a Full time Shift Manager (equivalent to your average weekly hours after 1 year of service)
    • 2-weeks vacation if you're an Assistant or General Manager - this amount goes up based on your tenure with the Company!

    So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job.

    But there are a few skills you should have from the get-go :

    • You're a fun and friendly person who values customers and takes absolute pride in everything you do.
    • Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
    • You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
    • And you're at least 16 years old - 18 with 2 years driving experience if you want to be a driver, along with a good driving record.
    • Looking for something in management? You must be at least 18, be able to pass the Company background check, and having some prior management experience is a plus.
    • Since you'll be working with food, a valid food-handler's card will be required.

    Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!

    Last updated : 2024-04-04

  • 20 Days Ago

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Customer Service
  • Ascend Staffing
  • Olympia, WA FULL_TIME
  • Apply today, work tomorrow, get paid weekly! Are you looking for a company that is hiring immediately? We’re now hiring immediately for our Customer Service job in Olympia, WA.What We OfferWeekly Pay ...
  • 15 Days Ago

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Customer Service/Sales
  • The Home Depot
  • Chehalis, WA FULL_TIME
  • Job DescriptionCustomer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products us...
  • 1 Month Ago

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Customer Service Representative
  • Circle K
  • Lacey, WA FULL_TIME
  • Store 2709656: 8300 Martin Way, Lacey, Washington 98506Availability - Shift/Days Flexible Availability Customer Service RepresentativeWe want you to join our team as a Customer Service Representative....
  • 19 Days Ago

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Customer Service Attendant - Marvin
  • The Wave Wash
  • Lacey, WA PART_TIME
  • If you’re looking for the opportunity to grow, be part of a professional team, have fun in a fast-paced/dynamic environment, and build relationships with the community, The Wave Car Wash, Inc. may be ...
  • 22 Days Ago

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Customer Service Representative
  • TIMBERLAND BANK MASTER
  • Lacey, WA OTHER
  • Job Details Level: Entry Job Location: Hawks Prairie-33 - Lacey, WA Position Type: Part Time Education Level: High School Salary Range: Undisclosed Job Category: Customer Service DescriptionTimberland...
  • 22 Days Ago

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0 Customer Service Director jobs found in Olympia, WA area

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Night Stocker - Tumwater, WA - 1503
  • Albertsons
  • Olympia, WA
  • Job Description Job Title: Night Crew Supervisor Reports to: Grocery Manager Salaried or Hourly: Hourly Job Code: 001115...
  • 4/26/2024 12:00:00 AM

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Partner Marketing Director - USA
  • Indigo Slate
  • Olympia, WA
  • You know great marketing is all about storytelling. Audience attention is earned, not freely given - whether youre talki...
  • 4/24/2024 12:00:00 AM

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Area Business Director, Denver
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, Denver Olympia , Washington Apply Now Travel: Ability to travel up to 75% of the ti...
  • 4/24/2024 12:00:00 AM

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Area Business Director, San Francisco
  • Sanofi Group
  • Olympia, WA
  • Sanofi Group Area Business Director, San Francisco Olympia , Washington Apply Now Travel: Ability to travel up to 75% of...
  • 4/24/2024 12:00:00 AM

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Customer Services Division Manager
  • City of Tacoma WA
  • Tacoma, WA
  • ? Customer Services Division Manager Salary $143,312.00 - $201,801.60 Annually Location Tacoma, WA Job Type Non-Classifi...
  • 4/23/2024 12:00:00 AM

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Associate Director of Operations
  • View Moreicons
  • Olympia, WA
  • Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain e...
  • 4/23/2024 12:00:00 AM

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Social Media & Reputation Manager
  • Umpqua Bank
  • Lakewood, WA
  • Umpqua Bank Social Media & Reputation Manager in Lakewood , Washington MarketingLake Oswego,OregonLakewood,WashingtonRos...
  • 4/22/2024 12:00:00 AM

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National Team Manager - Special Inspection
  • Atlas
  • Olympia, WA
  • Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmen...
  • 4/22/2024 12:00:00 AM

Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856. Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$179,741 to $250,650
Olympia, Washington area prices
were up 2.9% from a year ago

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