Customer Service Director jobs in Poughkeepsie, NY

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Food Service Director
  • Centers Health Care
  • New Paltz, NY FULL_TIME
  • New Paltz Center is hiring a Food Service Director in New Paltz, NY.

     

    DUTIES:

    • Plan, assign and inspect the work of Food Service Staff.
    • Schedule and assign staff, prepare department payroll for data entry if required.
    • Supervise the storage & care of food and supplies.
    • Oversee the cleaning of the kitchen, storage, dining areas, and equipment.
    • Inspects Residents' trays for consistency with the specified menu.
    • May be requested to assist on tray line at mealtimes.
    • Coordinates and plans food preparation activities for special events.
    • Ordering and purchasing.
    • Staff training and orientation.

    REQUIREMENTS:

    • CDM certification required
    • Minimum of high school diploma or equivalent.
    • Food Service exp. in Long-Term Care settings strongly preferred.
    • SERV Safe or Sodexo certification preferred.
    • Strong knowledge of large scale & therapeutic food prep.
    • Solid leadership and supervisory skills.
    • Excellent communication skills.
    • Must be able to work as a team member.

     

    New Paltz Center for Rehabilitation and Nursing is a 77-bed rehabilitation and skilled nursing facility located in a quiet woodsy neighborhood outside of town. Our mission at New Paltz Center is to provide the finest rehab and skilled nursing services anywhere. Excellence is our goal and good outcomes are our daily measures of progress. Our staff is committed to ensuring the highest quality of life for all our residents, helping each to get stronger, healthier, and happier. We want all residents to leave New Paltz Center with dignity and independence. New Paltz Center is a proud member of the Centers Health Care Consortium.

     

     

  • 23 Days Ago

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Food service director
  • Wolfoods
  • Cold Spring, NY FULL_TIME
  • Wolfoods operates summer camp kitchens across the country between May - September. We are looking for and experienced, motivated, and capable FOOD SERVICE OPERATIONS DIRECTORS. This is a HANDS-ON & de...
  • 2 Months Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Pleasant Valley, NY FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • Just Posted

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PT Customer Service Associate
  • Hannaford
  • Pine Bush, NY FULL_TIME
  • Address: USA-NY-Pine Bush-31 Ted Drive Store Code: Store 08344 Customer Service (7246579) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still...
  • Just Posted

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Customer Service Associate (Cashier)
  • Rebel Convenience Stores
  • Newburgh, NY FULL_TIME
  • Join the Rebel team for spontaneity and growth in your next role. You may earn up to $16.00 an hour (based on experience) and start your career with the Rebel family today! Why Join Our Team?Family ow...
  • Just Posted

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Customer service engineer
  • KLA
  • Hopewell Junction, NY FULL_TIME
  • Base Pay Range : $25.20 - $42.84 Per Hour Primary Location : USA-NY-Hopewell Junction-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and...
  • Just Posted

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0 Customer Service Director jobs found in Poughkeepsie, NY area

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Director, Marketing
  • Beauty Quest Group
  • Stamford, CT
  • At Beauty Quest Group, our mission is to empower the hair industry, as a leading marketer in branded haircare, color and...
  • 5/9/2024 12:00:00 AM

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Lead Product Manager
  • Launch Potato
  • Stamford, CT
  • WHO ARE WE? Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and C...
  • 5/9/2024 12:00:00 AM

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Leasing and Marketing Director
  • Capital Equities Group
  • Norwalk, CT
  • Job Description Job Description Opportunity CEG is seeking an experienced real estate leasing and marketing candidate wi...
  • 5/9/2024 12:00:00 AM

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Product Sales Assistant Intern (Paid)
  • Girl Scouts of Connecticut Inc
  • Danbury, CT
  • POSITION SUMMARY: The Product Sales Assistant Intern is responsible for participating in the development of the short an...
  • 5/8/2024 12:00:00 AM

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Thruway Sporting Goods Sales Associate
  • Thruway Food Markets
  • Walden, NY
  • Job Description Job Description Salesperson-All Departments Goals To provide ongoing high level of customer service. To ...
  • 5/6/2024 12:00:00 AM

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Director, Data Product Strategy & Governance
  • Capital One
  • Poughkeepsie, NY
  • Center 3 (19075), United States of America, McLean, Virginia Director, Data Product Strategy & Governance As the Directo...
  • 5/6/2024 12:00:00 AM

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Customer Relations Manager
  • Leaf Home Water Solutions
  • Hudson, NY
  • ** Customer Relations Manager** **Job Category****:** Service **Requisition Number****:** CUSTO013552 Showing 1 location...
  • 5/6/2024 12:00:00 AM

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Marketing and Outreach Specialist
  • CHILD CARE COUNCIL OF DUTCHESS AND PUTNAM INC
  • Poughkeepsie, NY
  • Job Description Job Description Role: The Marketing and Outreach Specialist is responsible for developing, implementing,...
  • 5/5/2024 12:00:00 AM

Poughkeepsie (/pəˈkɪpsi/ pə-KIP-see), officially the City of Poughkeepsie, is a city in the state of New York, United States, which is the county seat of Dutchess County. As of the 2010 census it had a population of 32,736. Poughkeepsie is in the Hudson Valley midway between New York City and Albany, and is part of the New York metropolitan area. The name derives from a word in the Wappinger language, roughly U-puku-ipi-sing, meaning "the reed-covered lodge by the little-water place", referring to a spring or stream feeding into the Hudson River south of the present downtown area. Poughkeepsie...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$183,827 to $256,345
Poughkeepsie, New York area prices
were up 1.5% from a year ago

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