Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple...
But the truth is, great pizza is made by great people.
So here's the thing - at Pizza Hut, we like really great pizza, which means we're going to need really great people. We need people like YOU to make it - and we don't just mean that you make the pizza.
What we mean is you make Pizza Hut, Pizza Hut!
You make it fun. You make it fresh. And sometimes, you make it weird! In a "you only understand if you were there" type of way.
But most importantly, you make us the kind of place that we're proud to show up to every day. And that's not something we take lightly! It's why we offer flexible schedules, ample opportunities for growth, a vibrant community, and a place that celebrates each and every part of YOU.
Turns out, the people are the most important part of the pie. At Pizza Hut, whatever makes you, you - makes us, US!
So, you do you! Let's celebrate it!
Struggling with your mental health? Coping with grief? We've got you covered!
If you hit full-time status (30 hours average) over the course of a year, you become eligible for our full benefits package, including :
Need some time away from work to rest, recover, and recharge? Pizza Hut's got you covered!
So what would make us a good match? The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go :
Keep in mind, this is just basic information. You'll find out more after you apply and chat with a manager!
Last updated : 2024-04-01
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