Customer Service Director jobs in Stamford, CT

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Driver\Customer Service aka Director of Fun
  • Kona Ice | Stamford, CT
  • Stamford, CT FULL_TIME
  • KONA ICE OF STAMFORD IS HIRING!

    Are you looking to Spring into a new job that lets you work AND enjoy your Summer? Do you want to be part of a fun, exciting team that impacts the community?

    • FULL TIME and PART-TIME positions starting IMMEDIATELY
    • Flexible hours and competitive pay- Plus tips, bonuses, throughout the season!
    • Driver/Event specialist 18 with a valid driver’s license for at least 2 years

    This is a fast-paced and fun job where one day will never EVER be like the next. If "BE GOOD, DO GOOD, FOR GOOD" resonates with you, we'll find a way to work with your schedule!

    WHO WE ARE –

    Kona Ice is a highly respected frozen dessert company that is 100% mobile. We are dedicated to providing a unique and positive experience, spreading fun, and creating smiles while giving back to our community. This is a fun job working for a company that gives back millions of dollars to local communities across the country.

    We participate in a wide variety of local activities, such as school events, sports tournaments, large festivals, concerts, corporate events, private parties, local college games, and other unique events across Utah & SLC counties throughout Spring, and early Fall.

    WHO SHOULD APPLY -

    • Driver/Event specialist (must be at least 18 years old) with a clean driving record (no at-fault accidents)
    • College students or high school graduates looking for a great job.
    • Anyone looking to supplement their current income, pad their vacation budget, or pay down debts faster -SAHM, off-season teachers, and bus drivers.

    WE ARE LOOKING FOR INDIVIDUALS WHO -

    • have a positive attitude and a warm personality
    • are dependable, team-oriented, and adaptable
    • work at a quick, yet efficient pace
    • are quick learners and can perform quick simple math calculations
    • work well under minimal supervision.
    • can communicate effectively with people of all ages
    • are able to lift 25- lbs
    • are available to work a flexible schedule – including nights, weekends, and some holidays
    • *Towing experience, warehouse management, handy-man skills are a plus but not necessary*

    DUTIES & RESPONSIBILITIES - including, but not limited to the following:

    • Greeting and serving customers with consistent positivity & enthusiasm
    • Be comfortable driving Kona Ice truck to and from events
    • Taking orders with speed and accuracy
    • Closely following sanitation and food safety procedures
    • Perform basic cleaning of trucks
    • Accept payments and operate square point of sale
    • Complete beginning & end-of-shift prepping, stocking, and event tracking duties
    • Other duties as assigned by the management team


  • 2 Days Ago

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Insourced Solutions for Tax - Controversy & Regulatory Director
  • Line of Service:Tax
  • Stamford, CT OTHER
  • A career within United States National Tax services, will provide you with the opportunity to help our clients gain valuable insight into emerging tax issues and trends, as well helping them implement...
  • Just Posted

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Customer service and
  • Limitless Management Group
  • Canaan, CT FULL_TIME
  • This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales R...
  • 1 Month Ago

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Director dining service
  • Waterstone on High Ridge
  • Stamford, CT FULL_TIME
  • Come thrive with us at our exquisite Senior Living Community, Waterstone on High Ridge in Stamford! We are NOW HIRING for a Full-time Director of Dining Services (Director of Culinary) at our extraord...
  • 23 Days Ago

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Director of food service
  • Morrison Healthcare
  • Norwalk, CT FULL_TIME
  • Morrison Healthcare Salary : 95,000-105,000 / year based on experience Other Forms of Compensation : Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training Pay Grade : 16 Morrison ...
  • 23 Days Ago

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Customer Service Representative - Remote
  • Charitable Trust Administrators, Inc.
  • Norwalk, CT FULL_TIME
  • Job Summary The Customer Service Representative with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a po...
  • 19 Days Ago

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0 Customer Service Director jobs found in Stamford, CT area

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Customer Service Director BF84-1746
  • Grnwilmington
  • New York, NY
  • ** Customer Service DirectorLong Island, NY** **Required Experience:** 5+ years HR experience in Food Industry or Consum...
  • 3/28/2024 12:00:00 AM

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Director of Customer Care
  • Something Navy LLC
  • New York, NY
  • NameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypetuui...
  • 3/28/2024 12:00:00 AM

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Director of Customer Service
  • Skypath
  • New York, NY
  • Location New York A rare opportunity for a Director of Customer Service to join a travel start-up on a mission to disrup...
  • 3/28/2024 12:00:00 AM

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Senior Director of Customer Service
  • Momentum Resource Solutions
  • New York, NY
  • Job Description Job Description Senior Director of Customer Service Hybrid Schedule The Senior Director of Customer Serv...
  • 3/28/2024 12:00:00 AM

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Director of Client Services
  • StevenDouglas
  • Fairfield, CT
  • The Private Wealth Management Group at StevenDouglas is representing a leading multibillion dollar RIA, seeking to add a...
  • 3/27/2024 12:00:00 AM

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Director of Customer Service
  • Psacard
  • Jersey City, NJ
  • Location Turn your passion for collecting into a career at Collectors Universe. We're the leader in third-party authenti...
  • 3/25/2024 12:00:00 AM

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Senior Director Analyst - Customer Service Technology, US or Canada remote
  • Gartner Inc.
  • New York, NY
  • Senior Director Analyst - Customer Service Technology, US or Canada remote **Senior Director Analyst - Customer Service ...
  • 3/25/2024 12:00:00 AM

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Director, Strategy & Client Service
  • Coefficient Health
  • New York, NY
  • Director, Client Service and Strategy We have an immediate, full-time opening for Director, Client Service and Strategy....
  • 3/24/2024 12:00:00 AM

Stamford (/ˈstæmfərd/) is a city in Fairfield County, Connecticut, United States. According to the 2010 census, the population of the city is 122,643. As of 2017, according to the Census Bureau, the population of Stamford had risen to 131,000, making it the third-largest city in the state (behind Bridgeport and New Haven) and the seventh-largest city in New England. Approximately 30 miles (50 kilometers) from Manhattan, Stamford is in the Bridgeport-Stamford-Norwalk Metro area which is a part of the Greater New York metropolitan area. Stamford is home to four Fortune 500 Companies, nine Fort...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$196,360 to $273,833
Stamford, Connecticut area prices
were up 1.7% from a year ago

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