Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
ob Description
Job Description
Quality Plus Cleaners Tampa Bay's Best Rated Dry Cleaners
We are looking for reliable individuals with a positive attitude.
Come join our family owned business that offers a friendly co-worker atmosphere. This position is responsible for delivering an excellent experience for our store customers all the time, every time.
Duties include greeting customers and assisting customers with dropping off and picking up clothing and household items. The Customer Service Counter Representative will also tag, detail and invoice items in preparation for cleaning, assemble, and rack completed orders for customer pick up. Supervisory knowledge, skills, and abilities are required.
Starting Salary: $10 to $11 to Train/Wage Review after 90 Days set after 2 weeks of Training
WILL TRIAN..NO EXPERIENCE NECESSARY
TEXT "nt" TO 813-475-6400 TO SCHEDULE AN IMMEDIATE MEET AND GREET INTERVIEW
Job Duties
Requirements
You must have your own transportation and be able to drive on a moment's notice to a location (as needed) within 10 square miles of your stationed retail location.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
0 Customer Service Director jobs found in Tampa, FL area