Customer Service Director jobs in Vallejo, CA

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service
  • Golden State Lumber
  • Concord, CA FULL_TIME
  • Golden State Lumber is a family-owned company that has been in business for over 60 years. It is a company that recognizes that people are its most valuable resource and is looking for someone who will fit into the culture and strive to achieve the company’s goals. Golden State Lumber has been voted among the Best Places to Work in the San Francisco Times for multiple years. Be a part of our team that is passionately driven, flexible and genuinely curious.

    We are looking for a full time Customer Service.

    • This position is located onsite and is not a remote or hybrid position.

    Responsibilities:

    • Straightening lumber stacks.
    • Helping customers load trucks.
    • General clean up.
    • Direct customer traffic to appropriate areas.
    • Solving customer issues, problems and concerns to the best of your ability.
    • Stocking all Lumber and other products to appropriate area/ rack.

    Skills Required:

    • Must have ability to lift 100 pounds.
    • Lumber industry and chain saw experience a plus.
    • Ability to work independently on assigned tasks and accept direction on given assignments.
    • Must be a "team player"

    What makes our Company a great place to work?

    • Team atmosphere
    • Casual work setting
    • Dedicated long term employees
    • Established business environment

    We have a great company culture and we value our employees and customers above all else. Compensation commensurate with experience. The company offers a generous benefits package for full time non-union employees including:

    • Medical Benefits
    • Dental Benefits
    • Matched 401k
    • Matched 529 plan
    • Student Loan Program
    • Employee Assistance Program
    • Paid Time Off
    • Paid Holidays
    • Paid Time Off to participate in a Volunteer Program
    • Profit Sharing Bonus
    • Employee sponsored tobacco cessation program
    • Bonus and Commission plans based on position

    Join our Golden State family, and your first month of your Medical and Dental benefits are on us!

    Medical and Dental are effective the first of the month following your date of hire. Your cost for medical and dental benefits are based on the type of coverage you have as well as your payment tier. Golden State will cover the full cost for the first month of your medical and dental benefits. After the first month, your medical and dental premium contributions will be deducted out of your paycheck.

    Golden State collects information covered by the California Consumer Privacy Act. Details located at https://www.goldenstatelumber.com/privacy-notice-for-california-residents/


    #goldenstatelumber

  • 24 Days Ago

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Customer Service
  • Third Party CS
  • Vallejo, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to qu...
  • Just Posted

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Customer Service
  • Third Party CS
  • Napa, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to qu...
  • Just Posted

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Customer Service
  • Third Party CS
  • Pittsburg, CA FULL_TIME
  • Description The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to qu...
  • Just Posted

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Customer Service
  • Third Party CS
  • Vacaville, CA FULL_TIME
  • Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide t...
  • Just Posted

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Customer service and
  • Samra Organization
  • Fairfield, CA FULL_TIME
  • Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to joi...
  • Just Posted

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0 Customer Service Director jobs found in Vallejo, CA area

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Director of Customer Support San Francisco
  • Rippling People Center Inc.
  • San Francisco, CA
  • **Director of Customer Support** San Francisco Rippling Rippling is the first way for businesses to manage all of their ...
  • 3/28/2024 12:00:00 AM

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Sales/Social Media Coordinator (""Coordinador/a de venta y Redes Sociales"")
  • AZUL HOSPITALITY
  • Napa, CA
  • Job Details Job Location Cambria Napa Valley OH - Napa, CA Position Type Full-Time/Part-Time Salary Range $22.00 - $26.0...
  • 3/28/2024 12:00:00 AM

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Director of Customer Support (Remote)
  • Oomnitza Inc.
  • San Francisco, CA
  • ???? **Privacy Notice** **Director of Customer Support (Remote)** San Francisco, CA / Customer Success / Full-time **Oom...
  • 3/26/2024 12:00:00 AM

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Front Desk Receptionist - San Rafael
  • Private Ocean, LLC
  • San Rafael, CA
  • This is a summary outline of the duties and responsibilities initially required of a Receptionist. This is not all-inclu...
  • 3/26/2024 12:00:00 AM

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Category Manager - Construction Services
  • GAF
  • Job Description: Introduction: At GAF, we cover more than just buildings. We cover each other. Under this roof, you will...
  • 3/26/2024 12:00:00 AM

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HubSpot Administrator & Marketing Specialist
  • Walnut Creek Dental
  • Walnut Creek, CA
  • Job Overview: Drive lead generation and marketing success at Walnut Creek Dental with your HubSpot expertise. In this dy...
  • 3/26/2024 12:00:00 AM

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Director of Product Analytics
  • Harnham
  • Job Title: Director of Product Analytics Location: Bay Area (Hybrid) Salary: $200-300k Explore this Director of Analytic...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative (20957) Part Time | San Francisco - San Francisco, CA, 94105 chevron_right
  • Golden Gate University
  • San Francisco, CA
  • Job Location San Francisco - San Francisco, CA Education Level 4 Year Degree **Job Title:** Customer Service Representat...
  • 3/24/2024 12:00:00 AM

Vallejo (/vəˈleɪ(h)oʊ/ və-LAY-(h)oh; Spanish: [baˈʎexo]) is a waterfront city in Solano County, California, located in the North Bay subregion of the San Francisco Bay Area. Vallejo is geographically the closest North Bay city to the inner East Bay, so it is sometimes associated with that region. Its population was 115,942 at the 2010 census. It is the tenth most populous city in the San Francisco Bay Area, and the largest in Solano County. Vallejo sits on the northeastern shore of San Pablo Bay, 30 miles north of San Francisco, the northwestern shore of the Carquinez Strait and the southern e...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Director jobs
$191,964 to $267,703
Vallejo, California area prices
were up 2.5% from a year ago

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