Customer Service Director jobs in the United States

Customer Service Director directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Being a Customer Service Director establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Customer Service Director manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Customer Service Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Customer Service Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Customer Service Coordinator NEEDED!
  • Customer service floater
  • Overland Park, KS FULL_TIME
  • We're looking for a CUSTOMER SERVICE COORDINATOR in OVERLAND PARK, KS!

    Be part of one of the most important Technology Solutions brand in the U.S!

    $18 - $20 /hourly M-F Gas reimbursement

    Responsibilities:

    You'll be supporting the daily customer service operations at different sites per day for suplementing different customer service positions (Front Office, Clerk, Administrative assistant or receptionist). Assisting management with paperwork, shipping and receiving, copy, print, fax and ensuring field compliance with operational best practices. Will be driving personal vehicle (gas reimbursement provided)

    FULL TIME
    8 HOURS DAY SHIFT

    Benefits: Mileage reimbursement.
    Ricoh has one of the highest-paid time off (PTO) benefit plans! Apply and find out how much you could earn your first year on the Ricoh team.
    A selection of medical insurance.
    401K, HSA and FSA.
    Tuition assistance programs.

    GAS REIMBURSEMENT PROVIDED!

    Requirements:

    • 1 years of experience in office services or similar positions.
    • VALID DRIVER'S LICENSE AND WILLING TO USE PERSONAL VEHICLE
    • High school diploma or equivalent.

    Apply now!

    Job Type: Full-time

    Salary: $18.00 - $20.00 per hour

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Vision insurance

    Shift:

    • 8 hour shift
    • Day shift

    Weekly day range:

    • Monday to Friday
    • No weekends

    Work setting:

    • In-person

    Application Question(s):

    • Does $20 per hour Mileage reimbursement meet your expectations?

    License/Certification:

    • driver's license and willing to use your personal vehicle (Required)

    Work Location: In person

  • 14 Days Ago

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Customer Service Representative
  • Customer Service Professionals
  • El Dorado, AR FULL_TIME
  • We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibil...
  • 28 Days Ago

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Customer Service Representative - Roselle, IL
  • Signode -Customer Service Representative
  • Roselle, IL FULL_TIME
  • Customer Service Representative - Roselle, IL Apply Now Description/Job Summary About Signode:With over $2B in revenue, 80 manufacturing facilities across 6 continents and over 9,000 employees worldwi...
  • 10 Days Ago

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Customer Service Representative
  • Customer Elation
  • Foley, MN PART_TIME,FULL_TIME
  • This position requires 60 days in person training at our Foley, MN location before remote work is possible.We are currently seeking 12:30PM-10PM and every 4th weekend availability.If your true calling...
  • 30 Days Ago

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Customer Service Representative
  • Customer Elation
  • Hutchinson, MN PART_TIME,FULL_TIME
  • We are currently seeking 12:30PM-10PM and every 4th weekend availability.If your true calling is to make other people's day, we want to hear from you! Every day we come ready to fight the good fight a...
  • 30 Days Ago

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Customer Service Representative
  • Customer Elation
  • Marshall, MN FULL_TIME,PART_TIME
  • Telephone Customer Service RepresentativeWe are currently seeking 12:30PM-10PM and every 4th weekend availability.If your true calling is to make other people's day, we want to hear from you! Every da...
  • 30 Days Ago

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Commercial Field Marketing Manager (Remote)
  • Sans Institute
  • Columbus, OH
  • SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS ongoing ...
  • 4/24/2024 12:00:00 AM

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Director, Product Management
  • Mcgraw Hill Llc
  • Columbus, OH
  • McGraw Hill LLC Director, Product Management Columbus , Ohio Apply Now OverviewBuild the FutureAt McGraw Hill School we ...
  • 4/24/2024 12:00:00 AM

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Senior Growth Marketing Manager- Remote
  • UX Hires
  • Columbus, OH
  • Senior Growth Marketing Manager- Remote Our client is simplifying the chaos of the events industry through powerful, eas...
  • 4/23/2024 12:00:00 AM

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Client Marketing Manager-Remote
  • Bright Horizons
  • Columbus, OH
  • Reporting to the Director, Client Engagement, the Manager, Client Marketing (CMM) plays a critical role in leading engag...
  • 4/23/2024 12:00:00 AM

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Director Product Marketing
  • Blue Yonder Inc
  • Columbus, OH
  • BLUE YONDER, INC Director Product Marketing WAUKESHA , Wisconsin Apply Now JOB REQUIREMENTS: Blue Yonder Job Title: Dire...
  • 4/23/2024 12:00:00 AM

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Account Manager (Client Services)
  • Baesman Group
  • Columbus, OH
  • Summary: We take your success personally. We love collaborating with passionate people who bring energy to work, thrive ...
  • 4/22/2024 12:00:00 AM

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Market Development Manager
  • Oldcastle APG
  • Columbus, OH
  • Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning...
  • 4/22/2024 12:00:00 AM

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Senior Product Manager - Fraud and Identity (Remote US)
  • Experian
  • Columbus, OH
  • Experian is the worlds leading global information services company. During lifes big moments from buying a home or a car...
  • 4/22/2024 12:00:00 AM

Income Estimation for Customer Service Director jobs
$171,182 to $238,714

Career Path for Customer Service Director