Customer Service Manager jobs in Asheville, NC

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is actively seeking an enthusiastic full-time Customer Service Representative to answer the phone, schedule appointments, and coordinate repair work. Do you enjoy working in a fast-paced, busy environment? Are you efficient and enthusiastic? Would you like to join a company that has a positive and uplifting culture? If so, please keep reading!

    This CSR position earns a competitive salary of $32,000 - $37,000/year. We also provide great benefits and perks, including health insurance and vacation time. If this sounds like the right office opportunity for you, apply today!

     

    ABOUT ENVIRONMENTAL CHIMNEY SERVICE

    As Western North Carolina's only 5-star service, we understand that the safety of our clients and their families includes protecting them from all potential dangers from fire and illnesses, especially those caused by dysfunctional chimney appliances. We offer a wide variety of services regarding new builds, maintenance, and repair. We take great pride in our work and strive to provide each of our clients with a chimney system that is environmentally safe!

    We are an employee-first company focusing on culture. We want our employees to succeed and thrive, so we ensure that our culture and environment are comfortable, productive, and supportive. Our team also receives great benefits and opportunities for advancement and growth.

     

    A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

    As a Customer Service Representative (CSR), you are the essential team member that interacts with our clients and ensures they have the best experience with us. You answer the phone, warmly greet customers, and find out what their needs are. Based on what you've learned, you schedule appointments for clients and make sure that repair work is properly coordinated. Your patience and professionalism keep our customers happy. You help around the office wherever else you can and keep your workspace clean. You feel good using your administrative and customer service skills to help keep our services running smoothly!

     

    QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

    • Ability to work in a fast-paced office

    Are you organized and detail-oriented? Do you have excellent communication skills, both in writing and verbally? Can you work well with others? Are you someone with a positive, can-do attitude? Do you manage your time efficiently? Can you follow instructions well? If so, consider applying to this office position today!

     

    ARE YOU READY TO JOIN OUR OFFICE TEAM?

    If you feel that you would be perfect as our Customer Service Representative (CSR), apply now using our initial 3-minute, mobile-friendly application. We can't wait to hear from you!

    Location: 28704

  • 28 Days Ago

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Customer Service - Office Assistant
  • Environmental Chimney Service
  • Arden, NC FULL_TIME
  • Environmental Chimney Service in Arden, NC is calling all Customer Service - Office Assistants to apply to join our amazing team full-time! WHY YOU SHOULD JOIN OUR TEAM We are a chimney services compa...
  • 1 Month Ago

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Customer Service Manager
  • Ingles Markets
  • Asheville, NC FULL_TIME
  • Req Id: 9777 Customer Service Manager Location: Asheville - Store 7: 29 Tunnel Rd. Asheville NC 28805 Posting End Date: 05/11/2024 Requirements Ideal candidates will possess interpersonal and communic...
  • Just Posted

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General Manager - Customer Service
  • Enmarket
  • Asheville, NC FULL_TIME
  • The General Manager is responsible for leading a team of up to 25 employees and driving success in all aspects of the retail operation. You will continually deliver on Enmarkets mission to Enrich Live...
  • 16 Days Ago

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Customer Care Specialist
  • Terminix Service, Inc.
  • Brevard, NC FULL_TIME
  • Terminix Service, Inc. of Brevard NC is looking to hire asap a Customer Care Specialist. This job reports to the Brevard Branch office. All work is performed in person at our office in Brevard NC. App...
  • 11 Days Ago

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Customer Care Specialist - Brevard
  • Terminix Service, Inc.
  • Brevard, NC FULL_TIME
  • Terminix Service, Inc. of Brevard NC is looking to hire asap a Customer Care Specialist. This job reports to the Brevard Branch office. All work is performed in person at our office in Brevard NC. App...
  • 14 Days Ago

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0 Customer Service Manager jobs found in Asheville, NC area

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Customer Service Representative
  • Swannanoa Cleaners
  • Asheville, NC
  • Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Su...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • Aeroflow, Inc.
  • Asheville, NC
  • **Customer Service Representative** **Department:** Urology **Location:** Asheville, NC **JOIN ONE OF THE NATIONS FASTES...
  • 4/26/2024 12:00:00 AM

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Customer Service Representative
  • Stoner's Pizza Joint
  • Travelers Rest, SC
  • Description We are looking for a CSR to join our staff & serve America's Best Pizzas! As a CSR or customer service repre...
  • 4/26/2024 12:00:00 AM

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Customer Service Manager
  • ActOne Group
  • Asheville, NC
  • The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a deligh...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Burnsville, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Sylva, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Marion, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representatives
  • Percepta, Llc
  • Asheville, NC
  • Job Description **Requisition Title** : Customer Service Representatives ( 036DO ) we bring first-class service across e...
  • 4/23/2024 12:00:00 AM

Asheville is a city and the county seat of Buncombe County, North Carolina, United States. It is the largest city in Western North Carolina, and the 12th-most populous city in the U.S. state of North Carolina. The city's population was 89,121 according to 2016 estimates. It is the principal city in the four-county Asheville metropolitan area, with a population of 424,858 in 2010. Asheville is located in the Blue Ridge Mountains at the confluence of the Swannanoa River and the French Broad River. According to the United States Census Bureau, the city has a total area of 45.3 square miles (117....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$86,186 to $115,441
Asheville, North Carolina area prices
were up 1.5% from a year ago

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Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
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The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
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Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
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