Customer Service Manager jobs in Austin, TX

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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CSR - Customer Service Representative
  • Customer Service Representatives for Local Business
  • Fredericksburg, TX FULL_TIME
  • Lemon Tree Cleaners

    Fredericksburg Retail Store

    Customer Service Representative

    We are seeking a Customer Service Representative for our Fredericksburg location. This position must be filled immediately. The idea candidate will be able to greet and serve regular incoming customers to drop off or pick up garments, shoes, leather, household textiles or alterations to be dry cleaned, laundered or repaired. Excellent people skills, outstanding attention to detail and a positive attitude are a requirement of this position. Experience using a Point of Sale system is preferred. Paid training is provided. Work hours are 8:00 am - 5:00 pm.

    Team Environment:

    • Working alone and with a team

    This Company Describes Its Culture as:

    • Detail-oriented -- quality and precision-focused
    • People-oriented -- supportive and fairness-focused
    • Team-oriented -- cooperative and collaborative

    Job Tasks:

    • Answering customer questions
    • Troubleshooting and solving problems
    • Meeting sales targets (monthly, annually, etc.)

    Communication method(s) used:

    • In person, by telephone and other electronic communication

    Work environment:

    • Retail Store

    Work Remotely

    • No

    Job Type: Full-time

    Pay: From $14.00 per hour

    Expected hours: 40 – 45 per week

    Benefits:

    • Paid time off

    Shift:

    • 10 hour shift

    Weekly day range:

    • Monday to Friday
    • Rotating weekends

    Work setting:

    • In-person

    Education:

    • High school or equivalent (Required)

    Experience:

    • call center: 1 year (Preferred)
    • customer service: 1 year (Required)
    • Retail Sales: 2 years (Preferred)

    Language:

    • English (Required)

    Shift availability:

    • Day Shift (Preferred)
    • Night Shift (Preferred)

    Work Location: In person

  • 18 Days Ago

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Representative, Customer Service
  • Service Champions Inc
  • Austin, TX FULL_TIME
  • Service Wizard has been serving the Austin, TX, area for over 23 years. We specialize in Heating and A/C, performed by well-trained staff who have learned from the best in the business. We have learne...
  • 3 Days Ago

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Manager, Customer Service
  • Amkor Technology, Inc.
  • Austin, TX FULL_TIME
  • Amkor Technology, Inc. is one of the world’s largest providers of outsourced semiconductor packaging and test services. Founded in 1968, Amkor pioneered the outsourcing of IC packaging and test and is...
  • 16 Days Ago

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Customer Service Zone Manager
  • Test
  • Austin, TX FULL_TIME
  • Cavco Industries, Inc., was founded in 1965 and is a fast growing publicly traded company that is disrupting the manufactured home industry. Headquartered in Phoenix, Arizona, Cavco is a leading desig...
  • 18 Days Ago

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Customer Service Zone Manager
  • Palm Harbor Homes
  • Austin, TX FULL_TIME
  • Cavco Industries, Inc., was founded in 1965 and is a fast growing publicly traded company that is disrupting the manufactured home industry. Headquartered in Phoenix, Arizona, Cavco is a leading desig...
  • 18 Days Ago

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Manager Customer Service
  • Graybar Electric Company, Inc.
  • Austin, TX FULL_TIME
  • Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, fi...
  • Just Posted

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0 Customer Service Manager jobs found in Austin, TX area

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Customer Service Manager
  • ICG America
  • Austin, TX
  • Job Description Job Description Customer Service Manager We're a fast-growing eCommerce company headquartered in Austin,...
  • 4/22/2024 12:00:00 AM

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Customer Service Representative
  • Floors LLC
  • Austin, TX
  • Job Type Full-time Description JOB SUMMARY Customer Service is a frontline position in our organization and one that dea...
  • 4/22/2024 12:00:00 AM

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Insurance Customer Service Representative-Bilingual
  • Chuck Nash Auto Group
  • San Marcos, TX
  • Job details Qualifications + Pre-screening authentication + Billing break down + Endorsements + Insurance reviews and re...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Fagron
  • Austin, TX
  • **Customer Service Representative** **About the job** We are looking to hire an energetic Customer Service Representativ...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Four Hands LLC
  • Austin, TX
  • **Four Hands** **Customer Service Representative** **Sales Operations - Austin, TX - Full Time** Four Hands, a leader in...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • Million Air
  • Austin, TX
  • * Austin,TX * Austin, TX, USA * Hourly * Full Time *401K, Medical, Dental, Vision, Personal/Sick/Vacation time* Our mott...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • David's Bridal, LLC.
  • Austin, TX
  • BEST. JOB. EVER! Minimal weekday hours required (join for weekends only!) Generous Team Member discount $400 bonus for e...
  • 4/19/2024 12:00:00 AM

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Customer Service Representative
  • SRS Building Products - Austin
  • Austin, TX
  • The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales for...
  • 4/10/2024 12:00:00 AM

Austin is the capital of the U.S. state of Texas and the seat of Travis County, with portions extending into Hays and Williamson counties. It is the 11th-most populous city in the United States and the 4th-most populous city in Texas. It is also the fastest growing large city in the United States, the second most populous state capital after Phoenix, Arizona, and the southernmost state capital in the contiguous United States. As of the U.S. Census Bureau's July 1, 2017 estimate, Austin had a population of 950,715 up from 790,491 at the 2010 census. The city is the cultural and economic center ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$92,844 to $124,360
Austin, Texas area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020