Customer Service Manager jobs in Baton Rouge, LA
Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Customer Service Manager jobs
- Site Manager
-
Baton Rouge, LA
FULL_TIME
-
RICOH IS LOOKING FOR A SITE MANAGER IN BATON ROUGE!
We are seeking a highly motivated and experienced Site Manager to oversee the operations of our property. As a Site Manager, you will be responsible for ensuring the smooth functioning of the property, maintaining high levels of customer satisfaction, and maximizing revenue through effective leasing and upselling strategies.
POSITION PROFILE
Accountable for daily operations of medium to large team that may include a complex site or/and multiple sites. Ensures contract compliance of contracted services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services through SLA results and client feedback. Responsible for selecting and assessing talent, recruiting, hiring, onboarding, employee retention, staff training & development, succession planning, and conducts performance management that includes employee counseling.
QUALIFICATIONS
- High school or GED is required.
- 5 years of work experience in a related field (B2B and/or technical).
- Previous 2 years of managerial work experience strongly preferred.
- Previous 5 years Customer facing work experience required.
- Demonstrated high level knowledge and understanding of technology.
- Off 360 proficient user
Job Type: Full-time
Salary: $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Annually pay rate is $55k. Let us know your salary expectations.
Experience:
- Management: 3 years (Required)
Work Location: In person
- 1 Month Ago
- LMI Baton Rouge
-
Baton Rouge, LA
FULL_TIME
- Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
- 8 Days Ago
- Linking Minds
-
Prairieville, LA
FULL_TIME
- Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
- 30 Days Ago
- Linking Minds
-
Baton Rouge, LA
FULL_TIME
- Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looki...
- 1 Month Ago
- AHA Huts
-
Morgan, LA
FULL_TIME
- Working at Pizza Hut is about making hungry people happy. Its about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face...
- 8 Days Ago
- Songy's Home and Appliance Repair
-
Denham Springs, LA
FULL_TIME
- Songy's Home And Appliance Repair in Denham Springs, LA is looking for one customer service to join our 8 person strong team. We are located on 716 Florida Ave Sw. Our ideal candidate is attentive, mo...
- 8 Days Ago
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0 Customer Service Manager jobs found in Baton Rouge, LA area
- Sparkhound, Inc.
-
Baton Rouge, LA
- ** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO01225 Showing 1 ...
- 4/16/2024 12:00:00 AM
- Spherion
-
Plaquemine, LA
- We are seeking qualified candidates for a Customer Service Representative position with one of our esteemed logistics cl...
- 4/16/2024 12:00:00 AM
- Ccpfresh
-
Baton Rouge, LA
- **Customer Service Representative** Capitol City Produce is looking to add an EXCEPTIONAL Customer Service Representativ...
- 4/16/2024 12:00:00 AM
- careermount.com
-
Baton Rouge, LA
- Store 2704765: 1910 Brightside Dr, Baton Rouge, Louisiana 70820 **Customer Service Representative** We want you to join ...
- 4/16/2024 12:00:00 AM
- Blaze Grills
-
Baton Rouge, LA
- **Customer Service Representative** at Blaze Baton Rouge We are looking for a highly organized Office Specialist for our...
- 4/16/2024 12:00:00 AM
- Walmart
-
Baton Rouge, LA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
- Walmart
-
Greenwell Springs, LA
- **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
- 4/14/2024 12:00:00 AM
- AWC, Inc.
-
Baton Rouge, LA
- ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001109 Show...
- 4/12/2024 12:00:00 AM
About Baton Rouge, Louisiana
were up 1.2% from a year ago