Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $14.00 Per Hour (Part-Time)
Flexible Hours / No Nights: We understand you have existing commitments. We will collaborate to create a schedule that works. And with us, you'll never work late nights.
Embrace 4-Hour Shifts: The ideal candidate can thrive with 4-hour shifts, like 10 am to 2 pm, or 1 pm to 5 pm. We offering a diverse schedule that suits different preferences.
First and Last Week: The first and last week of each month are prime time for us. During these weeks, expect the opportunity to flex your schedule up to 40 hours.
Full Benefits, Part-Time Hours: Unlock full benefits working just 20 hours a week. If you are looking for the perks of full-time employment with the flexibility of a part-time schedule, you've found your match with Public Storage.
Our Benefits
Total Rewards package available to our part-time team:
Physical Requirements:
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
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0 Customer Service Manager jobs found in Bradenton, FL area