Customer Service Manager jobs in Eugene, OR

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Store Manager (Sales, Customer Service)
  • Freeway Insurance Services America, LLC
  • Eugene, OR FULL_TIME
  • Sign-On Bonus Opportunity of up to $4,000*

    Pay Range:

    $55000 - $125000 / year

    Our Perks:

    • Unlimited/Uncapped commission
    • Lucrative incentive sales plans, bonuses and sales contests
    • No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
    • Comprehensive paid training and licensing with continuous on-going training and mentorship
    • Recognition culture
    • Comprehensive Benefits package including medical, dental, vision and life insurance
    • Retirement Plan: A 401K plan with a percentage of company-matched contributions
    • Fitness: We reimburse up to $10 a month to an employee for their gym
    • Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
    • Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

    Our Company:

    Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for brighttalented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

    What You Will Do:

    The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.

    • Lead the sales team’s daily performance and/or targets
    • Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
    • Coach members of the sales team to deliver a standard of customer care consistently
    • Oversee the sales team to achieve operational targets and monitoring performance
    • Assists with any escalated customer service issues and/or questions that may arise
    • Executes all aspects of Store Operational Excellence (SOE)

    The Perfect Match:

    • Personal Lines or Property and Casualty license preferred (but not required)
    • Bilingual in English and Spanish preferred
    • 2 or 4 year college degree or equivalent of experience/education
    • Previous experience leading, coaching, and mentoring sales teams
    • Understanding of fiduciary duty and maintaining high levels of integrity and ethics
    • Ability to build relationships with sales customers
    • Ambitious professional motivated by opportunity for advancement
    • Excellent written and verbal communication skills

    Insurance Sales
    Insurance Agent
    Hiring Immediately
    Freeway Auto Insurance

    WBU

  • 11 Days Ago

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Customer service representative
  • Medical Transportation Management
  • Eugene, OR FULL_TIME
  • MTM is growing and hiring Customer Service Representatives to support our Lane County operations. All candidates must reside in Eugene, OR or surrounding cities to be considered for this position. The...
  • Just Posted

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Customer Service Representative
  • Thabet Management Inc
  • Glenwood, OR PART_TIME,FULL_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • 1 Day Ago

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Customer service representative
  • SimpleTek
  • Eugene, OR FULL_TIME
  • SimpleTek are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of co...
  • 2 Days Ago

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WN - Customer Service Agent
  • Talent Acquisition Team at GAT
  • Eugene, OR PART_TIME
  • Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
  • 3 Days Ago

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Airport Customer Service Agent
  • Talent Acquisition Team at GAT
  • Eugene, OR PART_TIME
  • Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers...
  • 3 Days Ago

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0 Customer Service Manager jobs found in Eugene, OR area

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Walgreens - Customer Service Associate
  • Walgreens
  • Eugene, OR
  • As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making peop...
  • 5/9/2024 12:00:00 AM

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Starbucks - Barista/Customer Service Associate
  • Starbucks
  • Eugene, OR
  • This position contributes to Starbucks success by providing legendary customer service to all customers. This job create...
  • 5/9/2024 12:00:00 AM

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Part Time Customer Service Representative
  • U-Haul International, Inc.
  • Eugene, OR
  • Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan techn...
  • 5/9/2024 12:00:00 AM

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FedEx - Retail Customer Service Associate
  • Fedex
  • Eugene, OR
  • Full and part time postions available. We offer a flexible schedule, insurance benefits, and a fast paced exciting work ...
  • 5/9/2024 12:00:00 AM

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Costco - Customer Service Associates/Cashier
  • Costco
  • Eugene, OR
  • Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time post...
  • 5/9/2024 12:00:00 AM

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Lowe's - Cashier/Customer Service Associate
  • Lowes
  • Eugene, OR
  • All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with t...
  • 5/9/2024 12:00:00 AM

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Customer Service Associate>
  • Walgreens
  • Lebanon, OR
  • Walgreens - JobID: 64712213744 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model ...
  • 5/8/2024 12:00:00 AM

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Part Time Customer Service Representative>
  • U-Haul
  • Eugene, OR
  • U-Haul - [Customer Service Representative] As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers ...
  • 5/8/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$94,118 to $126,068
Eugene, Oregon area prices
were up 2.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020