Customer Service Manager jobs in Fayetteville, NC

About us

NEST is a small business in Fayetteville, NC. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Growth opportunities

Nest Managers is looking for a full-time Service Technician to join their team. The Service Technician handles all phases of maintenance relating to the completion of work orders, preparation of homes for occupancy and implementation of preventative maintenance programs.

Qualifications

• Must be 18 or older

• No felonies within the past 7 years

• Be friendly, respectful, and punctual

• Must provide basic tools

• Two to five years’ experience in this field

• Strong knowledge of heat pump, HVAC, plumbing, electrical systems and carpentry

• HVAC certification a plus; must have or be willing to obtain a Certified Pool Operator license

• Pleasing personality and ability to work with and understand the problems and attitudes of residents

• Good mechanical skills

• Good organizational skills and interest and enthusiasm for the job

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

Responsibilities

• The Service Technician handles all phases of maintenance relating to the completion of work orders, preparation of homes for occupancy and implementation of preventative maintenance programs

• Assists supervisor with the quality and efficiency of turning vacant homes into make ready homes in a timely manner.

• Completes all work orders within a 24-hour time frame

• Adheres to all personnel directives and safety requirements

• Reports any hazardous, emergency, or unusual situations that could possibly be a violation of company policy

• Works in residential homes and outdoors

• Works under moderate supervision

• Frequently moves about to coordinate work

Benefits

• Over 3 weeks of PTO

• Paid holidays

• Paid time for personal volunteerism each year

• Tuition expense and continuing education reimbursement

$20-$30hr depending on experience

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work setting:

• Construction site
• In-person
• Office
• Outdoor work

Ability to Relocate:

• Fayetteville, NC: Relocate before starting work (Required)

Work Location: In person