Customer Service Manager jobs in Fort Smith, AR

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Loan Specialist - 270
  • Brundage Management Company Inc., providing services for Sun Loan & Tax Service and Key Storage
  • Roland, OK FULL_TIME
  • Sun Loan Company is currently looking for reliable, ambitious, and exceptional Customer Service Loan Specialists to join our dynamic team! Our ideal candidate is a positive, coachable, and dependable team-oriented individual who is driven to provide 5-star customer service in a professional, positive, and friendly manner.As a Customer Service Loan Specialist, you will be the face of Sun Loan, interacting daily with our customers both in-person and over the phone. In our small team environment, each person plays an important role in the company's success, supporting customers within the community in problem-solving their financial needs. Job duties include: Assess customer’s loan needs and provide valuable solutions. Process new loans and manage communication regarding account status. Execute collection calls on overdue accounts. Generate new sales leads through marketing and community networking. Other duties as assigned. Must have availability to work: Monday - Thursday 8:30 am - 5:30 pm. Fridays 8:30 am - 6:00 pm. Saturdays 8:30 am -12:30 pm (rotational basis related to office needs). Some overtime may be required. No Sundays!
  • Just Posted

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Customer service
  • Amazon
  • Greenwood, AR FULL_TIME
  • Amazon needs you as a Customer Service Representative (Work From Home) to help their mission of making customers lives easier. Sound like something you can do? Then, come build the future with Amazon!...
  • 18 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Matt Thomas - State Farm Agent
  • Waldron, AR FULL_TIME
  • Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the ...
  • 18 Days Ago

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Customer Service Manager - State Farm Agent Team Member
  • Dustin Booth - State Farm Agent
  • Van, AR FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energet...
  • 9 Days Ago

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Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus)
  • Dustin Booth - State Farm Agent
  • Van Buren, AR FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member (Customer Relations...
  • 9 Days Ago

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Customer Service Representative - Sallisaw
  • APEX Communications
  • Sallisaw, OK FULL_TIME
  • Wireless Retail Sales Representative APEX Communications $15.00 - $27.00 an hour based on sales performance Full Time If you are looking for an opportunity that rewards your hard work and dedication, ...
  • 18 Days Ago

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0 Customer Service Manager jobs found in Fort Smith, AR area

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Customer Service Representative Job Fort Smith, AR
  • Californiaretina
  • Fort Smith, AR
  • **Why Youll Love This Job** **You can work with private jets!** Then you will love being a valued part of our establishe...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - FSM
  • BBA Aviation Plc.
  • Fort Smith, AR
  • Job ID 10134Date Posted 03/19/2024Location Fort Smith, ArkansasCompany Signature Flight Support LLCJob Type Full timeJob...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative - Work From Home>
  • Garner Health
  • Fort Smith, AR
  • [Member Service / Remote] - Anywhere in U.S. / Up to $19 per hour - As a Customer Service Rep you'll: Become an expert o...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Van Buren, AR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • Dick's Sporting Goods, Inc.
  • Fort Smith, AR
  • [Customer Support / Remote] - Anywhere in U.S. / Up to $46.2K per year / Benefits - As a Customer Service Rep you'll: As...
  • 3/27/2024 12:00:00 AM

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Home Outlet Customer Service Representative
  • E.C. Barton & Company
  • Fort Smith, AR
  • **Home Outlet Customer Service Representative** CAROUSEL_PARAGRAPH * Home Outlet of Fort Smith * 5711 Rogers Ave * Fort ...
  • 3/25/2024 12:00:00 AM

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Customer Service Representative - Bilingual Spanish
  • Foundever
  • Fort Smith, AR
  • Sykes and Sitel are now Foundever At Foundever, we believe that small moments can have a big impact on our work experien...
  • 3/24/2024 12:00:00 AM

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FT Customer Service Representative - Work From Home>
  • TridentCare
  • Fort Smith, AR
  • [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k - As a Customer Service Re...
  • 3/24/2024 12:00:00 AM

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$81,716 to $109,459
Fort Smith, Arkansas area prices
were up 1.2% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020