Customer Service Manager jobs in Fresno, CA

Sign-On Bonus Opportunity of up to $3,500*

Pay Range:

$60000 - $150000 / year

Our Perks:

• Unlimited/Uncapped commission
• Lucrative incentive sales plans, bonuses and sales contests
• No Cold Calling- We have a high volume of inbound sales leads and walk in traffic
• Comprehensive paid training and licensing with continuous on-going training and mentorship
• Recognition culture
• Comprehensive Benefits package including medical, dental, vision and life insurance
• Retirement Plan: A 401K plan with a percentage of company-matched contributions
• Fitness: We reimburse up to $10 a month to an employee for their gym
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost
• Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance

Our Company:

Confie and its family of companies - Freeway, Acceptance, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year!. With over 800 retail store locations to choose from nationwide, we encourage you to take your career and income potential to new heights! We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Come Grow With Us!

What You Will Do:

The Store Manager is the driving force behind our business. This exciting position will challenge your sales abilities and give you the opportunity to gain substantial financial rewards, along with mentoring others to achieve the same. We are hiring talented leaders committed to their own success.

• Lead the sales team’s daily performance and/or targets
• Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
• Coach members of the sales team to deliver a standard of customer care consistently
• Oversee the sales team to achieve operational targets and monitoring performance
• Assists with any escalated customer service issues and/or questions that may arise
• Executes all aspects of Store Operational Excellence (SOE)

The Perfect Match:

• Personal Lines or Property and Casualty license preferred (but not required)
• Bilingual in English and Spanish preferred
• 2 or 4 year college degree or equivalent of experience/education
• Previous experience leading, coaching, and mentoring sales teams
• Understanding of fiduciary duty and maintaining high levels of integrity and ethics
• Ability to build relationships with sales customers
• Ambitious professional motivated by opportunity for advancement
• Excellent written and verbal communication skills

Insurance Sales
Insurance Agent
Acceptance Insurance
Freeway Auto Insurance