Customer Service Manager jobs in High Point, NC

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Customer Service Manager
  • Ingles Markets
  • Thomasville, NC FULL_TIME
  • Location: Thomasville - Store 6: 1122 Randolph St. - Suite 106 Thomasville NC 27360
    Posting End Date: 04/25/2024

    Requirements

    Ideal candidates will possess interpersonal and communication skills which will allow them to provide exceptional customer service, while maintaining a high level of productivity, and complying with all safety and sanitation procedures; related experience is a plus; must be available seven days a week, including evenings, and weekends.

    A Day in the Life

    Sometimes, it's the last impression that matters the most. If you truly have a passion for serving customers and have strong communication skills, this position may be perfect for you. As the customers' last point of contact, our CSM's ensure they can make their purchases quickly and efficiently while handling any concerns or questions they may have.

    Experience

    Related experience is a plus. Never worked in this environment before? Here is an opportunity to start! Our team members will be here every step of the way while you journey from beginner to expert. Soon enough, you'll be helping the next associate learn the ropes. For associates who truly apply themselves, the leadership and team-building experience you can learn from this position can enhance your candidacy for leadership positions in the future.

    Ingles Culture

    Since the day that our doors opened in 1963, our team has been driven by a philosophy centered on learning and growth. With a hometown culture, a focus on internal growth and promotion, and team-centered servant leadership, Ingles Markets is here to help you grow as a professional from day one until retirement. Our team of 27,000 associates works diligently to provide shoppers with the highest quality experience. Our goal for excellence continues as we work together to ensure a safe, clean, productive work environment with equal opportunities for every associate. We understand how important our role in the community is. When Ingles Markets was founded, we established a tradition of giving back to our communities. Looking for a way to better yourself while also giving back? Join the Ingles family! Start your new career today!

  • 28 Days Ago

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FT Assistant Manager Customer Service
  • Food Lion
  • Thomasville, NC FULL_TIME
  • Address: USA-NC-Thomasville-902 W Cooksey Dr Store Code: Store 02673 Front End (7236360) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve sinc...
  • Just Posted

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Customer Service Representative - Account Manager
  • Furnitureland South
  • Jamestown, NC FULL_TIME
  • Job purpose The Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers,...
  • 1 Day Ago

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FT Assistant Customer Service Manager - Food Lion
  • Food Lion
  • High Point, NC FULL_TIME
  • Address: USA-NC-High Point-N Centennial And Lexington Store Code: Store 00540 Front End (7211973) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we s...
  • 19 Days Ago

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Production operator
  • Harland Clarke Customer Engagement Solutions
  • High Point, NC FULL_TIME
  • Company Description Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the many thousand businesses it serves directly by infl...
  • Just Posted

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Customer Service
  • Dev Restaurants LLC
  • High Point, NC FULL_TIME
  • Customer ServiceAs a Customer Service person, you are responsible for establishing warm and sincere contact with each and every guest; setting up the drive thru, lobby, and front line areas; taking an...
  • 14 Days Ago

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0 Customer Service Manager jobs found in High Point, NC area

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Customer Service Manager
  • Staff Financial Group
  • Lexington, NC
  • Our client, a manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service Manager with man...
  • 4/25/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Winston Salem, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Walmart
  • Rural Hall, NC
  • **Job Title: Customer Service Representative (Walmart)** **Job Summary:** As a Customer Service Representative at Walmar...
  • 4/24/2024 12:00:00 AM

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Customer Service Representative
  • Alorica
  • High Point, NC
  • Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Alorica
  • Greensboro, NC
  • Job Description Job Description Position: Customer Service RepresentativeLocation: 414 Gallimore Dairy Rd, Greensboro, N...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Blaze
  • Greensboro, NC
  • Overview: Looking to TRADE up to a better opportunity? Blaze Heating, Cooling, Plumbing & Electric has an exciting oppor...
  • 4/23/2024 12:00:00 AM

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Customer Service Manager- Manufacturing
  • Staff Financial Group
  • Lexington, NC
  • Our client, an international manufacturer with a location in Lexington, NC, is seeking an experienced Customer Service M...
  • 4/21/2024 12:00:00 AM

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Customer Service Representative
  • careermount.com
  • Greensboro, NC
  • Store 2723785: 337 W Wendover Ave, Greensboro, North Carolina 27408 **Customer Service Representative** We want you to j...
  • 4/21/2024 12:00:00 AM

High Point is a city located in the Piedmont Triad region of the state of North Carolina. Most of the city is located in Guilford County, with portions spilling into neighboring Randolph, Davidson, and Forsyth counties. High Point is North Carolina's only city that extends into four counties. As of the 2010 census the city had a total population of 104,371, with an estimated population of 108,629 in 2014. High Point is currently the ninth-largest municipality in North Carolina, and the 259th largest city in America. High Point is known for its furniture, textiles, and bus manufacturing. The ci...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Customer Service Manager jobs
$88,999 to $119,210
High Point, North Carolina area prices
were up 1.5% from a year ago

Customer Service Manager in Milwaukee, WI
Last but not least, your future Customer Service Manager must be able to provide concrete examples of how they have coached and incentivized a customer support team.
December 01, 2019
Customer Service Manager in Fayetteville, AR
The Customer Service Manager deals with the customer service which is supplied by the business together with its other branches.  A specialist store manager deals with the consumers and profits.
February 01, 2020
Customer Service Manager in Eugene, OR
This customer service manager job description will demonstrate the typical responsibilities, important skills, expected education and career path, work schedule, and job outlook.
January 26, 2020