Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Taco John's of Paducah, KY - 5266 U.S. 60 is immediately hiring Full- Time Shift Managers.
We are seeking individuals who are self motivated, positive, and willing to grow. Qualified candidates must love customers service and want to be in a fast pace environment. Apply today! Come join our amazing quick-service restaurant team!
WHY YOU SHOULD WORK FOR US
ABOUT PAXTON KEISER ENTERPRISES
Paxton Keiser Enterprises currently has 24 Taco John's locations. Our team members are the backbone of our company and know that we offer more than just a job. We offer a fantastic company culture along with excellent benefits for the hard work and time put in by our team. If Taco John's sounds like the place for you, apply today!
ARE YOU A GOOD FIT?
Are you dependable? Do you have a great attitude? Do you have good communication skills? Are you detail-oriented? Are you self-motivated? Do you take pride in your work? If so, you might just be perfect for this quick-service restaurant shift leader position! Apply for this exciting role today!
WHAT WE NEED FROM YOU
As a Shift Manager you are an essential part of the success of our restaurant. You help to deliver savory results to our customers who walk in our doors every day! Our customers are loyal and mean a lot to us so you ensure they are happy by being efficient and accurate. In addition to overlooking shift positions and duties, you manage food quality, safety, and cost. You handle all cash transactions accurately and ensure transactions are correctly recorded. Working as part of a great team and accepting new tasks with enthusiasm comes easy for you. You have a willingness to learn and the ability to converse with customers and resolve complaints if there are any. Your reliability and consistency of showing up to work on time and with a positive attitude ensure your success as a Shift Manager at Taco John's!
If this sounds like the perfect quick-service management position for you, apply today!
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0 Customer Service Manager jobs found in Hopkinsville, KY area